Lucas Hotel — Restaurant in Tasmania

Horrid experience.

Headed down to the Lucas Pub in Latrobe for a meal tonight, got Jesse a subway on the way, as it’s the only thing we can buy for him. (He has a metabolic disorder LCHAD) so impossible most of the time to buy food, let alone walk in and eat in a pub.

The waitress was told to let us know we weren’t allowed to walk in/bring food in like that without calling ahead first, to check I guess, I didnt really follow why🤦‍♀️. (We have never done this before) I explained Jesse couldn’t eat anything they had, she offered to bring the chef out, the chef came out and said it was not a good look for their restaurant to have other food brought in. Had no interest in why we brought his food in or anything like that. A little fed up /majorly fed up, I said it’s ok we are going.

Rather a rude interaction with no thought as to why we brought the subway, or why we wanted to have a meal out that Jesse could sort of be a part of. Any way we will not be going back . Not a nice experience and rather a nasty one for Jesse who deals with it all so well, but I know how much it bothers him sometimes to feel left out, and not be included in meals we can just go out and buy. Horrid experience. Bad enough for kids with food disorders /allergies etc to struggle with mainstream places, let alone be treated like that 😡😡😡😡😡😡

The next place we went to plated it up for him and brought it out with...

On Easter Sunday, my family and myself (3 of us) had lunch at the hotel. A beautiful old pub it is, with efficient service.

However, while there were vegetarian options on the menu, the listed vegetables on the specials board sounded very appetizing to me, so I ordered a plate of vegetables with pepper sauce. The waitress said that they would come in a bowl, which I thought a bit strange. When my order came out I was shocked to see, sitting in front of me, only two pieces of roast potatoes, and two pieces of roast pumpkin in a bowl. I asked the waitress if I could please have the vegetables listed on the board. When the bowl came back out a few peas/corn had been added to it minus the remaining vegetables listed on the board........I didn't like to ask again. I do not understand why it is so difficult to order a plate of vegetables. Maybe, I should of ordered the roast, minus the meat.....and hey, there would be a plate of vegetables.......

On saying all of that, even though I was dissatisfied with my meal, the pepper sauce was delicious, just a pity I couldn't get all the listed vegetables on the specials board to go with it. My accompanying family members enjoyed...

From the moment you walk into the Lucas Hotel, you’re greeted with such a welcoming vibe. You never wait long to be seated, and the atmosphere in the dining area is warm, relaxed, and inviting — perfect for a meal out. The food is absolutely fantastic, and the staff are all so lovely and attentive.

A special mention must go to Ysabella — what an incredible young woman! Her service is truly exceptional. She goes above and beyond to make sure you feel valued, not just like another patron passing through. Always cheerful, friendly, and professional, Ysabella’s approach to customer service is something you don’t often experience anymore. She really makes the dining experience extra special.

Highly recommend the Lucas Hotel — great food, great atmosphere, and...