Subway — Restaurant in Traralgon

This is why I despise Subway: You attempt to order an item from their menu at the counter, for example the "Smoking pork belly" because the photo looks good. There is a photo of the item on their menu. It should be straight forward for the staff to assemble that item, but no. You get asked what kind of bread. So you stare at the photo of the item and try to guess what bread is in the photo. You might guess correct, or you might guess incorrect. You get asked what kind of cheese. So you once again stare at the photo and notice it has slices of cheese. So you say "sliced", but they have 2 kinds. How is the customer expected to know the correct cheese to put into the item if the customer has never had the chance to eat the item before? You get asked "fresh or toasted"? The photo looks like it's fresh, so here the answer is "fresh". You get asked what you want in the sandwich besides the meat. So you look at the photo again and yell out each ingredient as you spot it in the photo: Lettuce Tomato Onion Cucumber Why is the customer expected to do this? Why can't the staff look at the photo, or even a recipe, of they don't know? You get asked what sauce. The photo clearly shows BBQ sauce, so I'm expecting this to be included. So I answer "no extra sauce", as I don't want any extra sauce of another kind to spoil the BBQ sauce, so they put no...

I order 2 6 inches and a twelve inch it arrived and the first problem was I received 3 6 inches instead, 2nd when I opened them they were cold to the touch and felt kind of hard, then I go and check what inside the sandwiches the tuna one had everything fine but the chicken one had absolutely no sauce on it even tho I asked for 2 different sauces and the 6 inch that was supposed to be the 12 inch legit only had like 5 pieces of salami it was the pizza melt one and it says it comes with the cheese and tomato marinara sauce but when I got to add the sauces that’s not even an option and so I assumed it would come with it and it didn’t very disappointed so I call the store and they where ignoring the calls cause it kept goin to voicemail I am struggling to try to get a refund to but they’re...

Unfortunately ordered through menulog, waited over 2 hours. Called menulog and the shop itself, neither seemed very interested. Did manage to find out the menulog driver collected the order. But I guess he was hungry himself. Would like to see the restaurant care a bit more about their drivers taking their customers food. But I suppose you can run your business how you want. Mind you this has happened multiple different occasions, but normally we would still receive the food, just 4-5 hours late, But according to head office it's been...