Harding's Lounge — Restaurant in Victoria

Being members at the gym and pool at RACV it is a treat to go upstairs afterwards with the kids for some food. Every. Single. Time - we come away saying ‘that was a joke!’ This time, waiting over half an hour for two serves of ribbon sandwiches and a serve of scones. Most of the order arrived after it was chased up. Only one serve of sandwiches came. How hard is it? How hard is it to apologise for being so utterly hopeless at serving customers in a timely fashion, or correctly delivering an order. At this price you would expect at least the service to be good. The coffee was mediocre. The food was nice when we got it, but we have come away with a very bad taste in our mouths. Just so disappointing to blow cash on such a below standard experience. We keep hoping that the next time will be better, but sadly I don’t...

So dissapointing being coeliac In this restaurant. The only meal they can offer me is ~

Quinoa rice and pickles.

Warm olives.

Banana bread.

The menu planner needs to catch up with the times and cater for real people!! We are used to going to restaurants that make most of thier menu gluten free...it's not hard just use rice flour instead of wheat flour in your sauces and batters... Offer some grilled food. Make all your salad dressings gluten and dairy free. Buy 100 percent potatoes chips without adding wheat to them. It's 2023. Time to wake up and stop excluding people. Hoping this will make change happen. I hate leaving bad reviews. Sticking up for all other people...

The staff didn’t really concentrate on what we were saying. Like asking if they could wipe down the table as it was sticky. The 3rd person we asked did it. The “bottomless coffee” offer seems good but the first coffee took 20 plus minutes to arrive. And only after we went to the counter and asked they admitted they lost our order. The amount of sour cream for the wedges is not really enough. Generally the staff were not great. Sure it’s Boxing Day. And staff would prefer to be at the beach. So take a job as a life guard if you don’t want to be “hospitable” in...