McDonald's Corio — Restaurant in Victoria

Went to drive through just before midnight, was told to wait in a waiting bay. We had only ordered 3 burgers and 6 nuggets and had kids with us. All we wanted was some quick food to get us the last leg of our journey home. They served many cars before us for a duration of 20 minutes before we eventually were forced to get out of the car and speak to someone delivering food to another car. It seems they simply forgot or deleted out order.

The person that eventually delivered the order to us after 25 minutes didn't even know what we had ordered, and she "came in hot and angry", no apology was made, she was full of excuses about being busy, and when I swore because of how badly we had been treated she threw the food at us without even confirming it was ours, because she threw the food the bag broke and we thought we were missing our nuggets.

She went out of her way to antagonise and berate me for swearing, attempting to take the moral high ground and when I requested we get what we had ordered she stormed off and yelled that we weren't getting anything. There is no excuse for the behaviour of the staff member and we absolutely did not deserve the treatment we received.

It was without a doubt some of the worst service I have ever received. I've never had such a nasty run in with someone from a fast food restaurant before, nor ever needed to physically chase them to try and get what I had paid for. She locked the door and seemed to revel in the idea that she may have ripped us off. It was extremely unprofessional and the woman involved should definitely not be working in a customer service role. She should be demoted, retrained or fired.

I simply wouldn't have reacted the way I did if she hadn't thrown the food at us. I can't believe she was more interested in being defensive and attempting to rile a customer up than just providing what they had ordered, paid for and waited 25 minutes...

had an awful experience this morning at Maccas Corio, ordered a large coffee and a hash brown in drive thru, was sitting there for about 20min in total with cars banked up- waited about 15min to make a payment at the first window and with no one showing up, drove forward to collect my order and ready to make payment at the collection window, and a lady comes running from the front almost yelling saying I need to make a payment and drive back around to do so, I was not prepared to drive back around or get out of my car to make any payment as its a drive thru and its meant to make ordering a coffee simple and not hard. As I had advised the lady i will not drive around or get out of my car and I will make payment at the collection window I was told they don't have any eft machines at the window and all eft machines are connected to their benches and they would take my card to pay, that is a massive no from me. At this point I believe she went and got the 2nd in charge and I had received a very condescending tone and attitude towards myself regaining the issue, again, its not the customers fault when they can sort out their staffing issues and drive thru. This is not the first time that I have had this happen. Before I drove off I had heard this loud bang which I can only image it was one of the 2 ladies banging their hands on the window out of frustration. I will never go there, it was just awful and dis-organised, the wait to get a coffee was just...

YES agree with most bad reviews about the quality issue they are having at the moment , 6 times in a row my food was tampered with .. looked like honestly the workers drank the entirety of my drink and sent it off to me ?? I was disappointed as there been safety and quality issues all round and missing add ons and items paid for if I’m paying 13 $ just also for a mcflury and add ons why only deliver it to me with only the vanilla ice cream and quarter full ? Just a spoon full ? ever seen one be made before or you need a lesson ? just to top it … this would make anyone mad , they are taking the micky obviously think it’s funny ay .. watch .. it just goes to show 12 dollars an hour isn’t going to teach them ay ??? we can see about it simple … as that. What goes around comes back around… you will learn very soon. I suggest not ordering any drinks from this store as they are being tampered with! HUGE safety and tampering issue at the moment with weird stains on cups of all sorts of colours ?? on the cups around the cups and around the drinking part ? I’d be avoiding at all cost !! as your not getting what your paying for anyways as they are eating and drinking everything...