McDonald's - Central Wagga Wagga — Restaurant in Wagga Wagga City Council

Food is average but in an okay way (it's fast food) However, staff and dining experiences fall prey to poor decisions by suits. Wooden cutlery, paper straws, and paper ice cream cups with no lid capacity.

The McDonalds is no longer a fun place for kids but more a faceless office caferiteria with nice couches but no soul.

Technical problems with apps and reduced staff lead to foul toilets and frustrated customers, leading to some people, to lash out in frustration with poor word choices.

Including myself, which I apologise for if anyone remembers the encounter at this store.

A vending machine with people in it, and a slippery dip. nice art but disposable and mechanical that works only half the time

The McDonalds memories are gone. KFC and Hungry Jacks are beating McDonalds in front of house experience.

And although good money and convenient, mc delivery and menulog etc. Puts additional workload on the staff, which prevents attention to the matters that affect in person customer experience.

Still with a good barisita, at least the McCafe coffee is warm and tasty when you are...

Absolutely disgusted in the manager at this shop. I ordered a meal through the drive through with a hot chocolate from the cafe, drove to work, when at work took my first sip of the hot chocolate, i spat it out immediately and have been coughing all morning from what tasted like dirty water with coffee powder, which i can still feel in my chest! , i almost spewed!!. I do not drink coffee and not even that was a coffee and what if i was allergic to it?, how did i get this drink when it was supposedly made in the cafe? I drove back to maccas in my working hours and complained to the manager, i received NO apology, NO offer for a refund, NO sympathy but just a "oh so did you want another one?" I shouldn't have to double check my order whenever i order something and i most certainly should not have to drive all the way back for an even more...

Pos- Good size parking to accomodate larger vehicles closer to the drive through area. Neg-Arrived at night 8pm placed my order on the computer screen,waited around for 10 minutes before someone served me(cash) and my oder was placed.Very busy in drive through, Waited 20 minutes before order was packed,large serve of chips only got 1/2 a box.and my son said his burger was squashed. The service and time was not very good,not enough staff serving and cooking.Ever return to Wagga,certainly will not spend my $$$ at this place,they lost a customer.Covid 19 screens are not being cleaned requarly.Noticed Delivery drivers of Menulog waiting longer then we did,i reckon that customer would not be...