Hungry Jack's Burgers Warwick — Restaurant in Warwick

Normally I wouldn't review a fast food joint but this Hungry Jack's warranted a bad review. We ordered a Tropical Whopper meal and a Tropical Double Whopper meal, and a 6-pack of chicken nuggets. Every single table in the place was dirty to the point that I asked for a wipe to clean one. A staff member came out and cleaned the tables so that was good.

When the meals arrived the large chips containers were both less than half full, the nuggets were missing and the sauce was wrong (we'd ordered BBQ plum but got Sweet 'n' sour). When I went up to ask for the nuggets and to fill your chip containers the server I spoke to said, "I'm the one who loaded the bag and the chips were full when I put them in." She then checked the order before giving me the nuggets.

Then, when we started eating, both burgers were cold. Not a little cold; cold like they'd been made awhile ago. We didn't even finish them,...

Ever tried to order Vegan food in a country town? Let me tell you my experience at Warwick HJs;

Rolled up to the drive through and, understanding that I'm on the meat belt of Australia, asked if they had the vegan cheese burger.

Drive through employee: "vegan cheese burger. Veeegan cheese burger umm hang on. (Asks someone else in the background) Hey do we have vegan cheese burgers?

Background employee 1: A what? Hey do we have a vegan cheese burger?

Background employee 2: What the hell is a vegan cheese burger?

Background employee 1: What the hell is a vegan?

Background employee 3 (probably manager): Yes, we sell those. Tell him there will be a wait.

Drive through employee: Yes we make vegan cheese burgers.

And this concludes the story of the first vegan burger to ever come out of Warwick hungry jacks.

It was...

If there were a way to leave fewer than zero stars, this experience would warrant it. The service at your drive-thru was nothing short of abysmal. After being completely ignored at the first window for over five minutes, we proceeded to the second window, only to be met with dismissiveness and a shocking lack of professionalism. Instead of a solution, we were told, accompanied by a laugh, that we needed to turn around and go back through the drive-thru because payment couldn’t be taken at the second window. When we explained that no one had bothered to serve us at the first window, the staff member’s response was nothing short of condescending. This behavior is an embarrassment to your establishment. It’s painfully obvious that your team is in desperate need of training in both customer service and basic...