Recently walked by with my child the other day wanting to buy a drink. Lady with dirty blonde hair, kind of middle aged looking, looked at her name tag Fiona, was being so rude to her staff members. Micromanage and just toxic environment, saw one of the staff holding back tears. I asked her if she was okay and she just continued to serve me with great customer service. Poor girl. Shame on that manager, she should know better. Hopefully she gets reported because that behaviour is unacceptable. But all the staff are young, maybe that's why she feels like she can simply bully and push them around cause she's old. Seriously get a grip, you work at boost at your big age bullying...
Ā Ā Ā Read moreI believe the managerās name is Fiona and honestly itās ridiculous. Since Boost is an open store, you can clearly see how she talks to both customers and her staff, and itās honestly outrageous. The way she treats her younger staff just because sheās older is completely unacceptable, she clearly loves throwing her authority around and acting like sheās above everyone else. Hope the management/ HR do something about it these younger employees deserve to be respected too like everybody else in...
Ā Ā Ā Read moreWent to get my usual fix but due to recent change in menu it's no longer there. Friendly cashier knew exactly what I wanted, she was kind enough to check my alternative preference when one of the main ingredients was unavailable, even ask if I would like to redeem my free drink. Been accumulating member points was not aware I can redeem over the counter. Left with my drink happy....
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