Hungry Jack's Burgers Mirrabooka — Restaurant in Western Australia

Today I took my 6yr old and 4yr old out for burgers and a play. I have a 7 month old so I thought let’s have an easy night!! First minute in the door - kids had to use the toilet 🤦‍♀️. In we all go and wow it was putrid!!

In line at the counter waiting, customer in front of me order was missing items. Then had to let someone In front of me (came inside with his food) his order was missing items. Staff continually chat amongst themselves and pay no attention. My turn so I order and politely let them know the toilet was unsanitary. I get a reply in a condescending tone “ thank you we didn’t know we will get to it”. Ok order my food and patiently wait. The restaurant is absolutely disgusting, food on the floor tables with food on them so we wait and I decide to eat outside. We did come to play so no worries maybe they have been busy. Wow the outside is worse!! Childrens dirty socks outside, drinks split on the floor and chairs/tables with sauce all over them. I clean what I need to and we eat. I don’t expect a 5 star meal but hot would be good. If I order 12 nuggets I expect 12 which is not what I got.

One member of staff has extremely long hair and no hair net. This is all I could think about while eating. What if her hair was in the chips - yuck!!

The bin was over flowing which is really gross.

While watching the kids all I can hear from the staff speaking to customers in the drive through “ our screen is playing up, can you please come inside we can’t take your order” as customers get annoyed no one came and put a sign on the speaker to advise. It was just annoying!!

Won’t ever be going back to this place. This isn’t the first time but it will...

I unfortunately less than 1 star can not be registered on this review. I decided to give Hungry Jacks, Miirabooka, WA a second chance today. I can only say it has not improved, if anything the service has declined. On ordering the staff at the drive through cut me short before I had completed my order. At the payment window the card reader was put out the window no greeting and no confirmation of order, once my card was presented the staff member just turned her back on me and that was that, no receipt given. At the pick up window I was given my drinks and told to park in a bay, I asked which bay and the answer was any one, the waiting bays were full. Delivery of the bagged meals, I was offered the meals of another waiting customer and they corrected this and a torn bag was handed through the window of my car, great effort the meals ended up on the floor of the car. On driving home less than 4 minutes, the meals were cold and the drinks were getting warm (after sitting in the heat in the waiting bay). The meals were inedible and disposed of as the rubbish they were. My recommendation to the management of Hungry Jacks, if you can't employ reasonable staff or correct behaviours through practical training, close the business down before you damage the reputation of the...

After observìng the way the place operates while I was waiting an ungodly time for the smallest burger on their menu, I noticed they way they handle their food safety is absolutely disgusting

The people running the food out to the cars in the waiting bays had no idea what orders were in the bags and just letting people open them up and run their hands all through the bags (god only knows where their hands have been) and especially during covid times. Their kitchen as seen through the drive through is in disarray, no one is using hair netting and half don't have gloves.

Finally recived my order only to be even more disappointing, my order was squished and handled by a stranger, there was hair in my meal along with a strange hard "burt plastic" substance in my meat patty.

The state of the restaurant along with their food handling techniques are far below the national standard (and in Aus that bar is low)

Would only recommend eating here if you want to spend a night on the toilet and loose your appetite for good

Place should...