Went there tonight with my mum and 2 sisters. Restaurant has a nice vibe, staff were happy and helpful and the food tasted quite good. The ordering procedure is very silly we were seated at a table and given menu's but the waitress didn't inform us that you do not order at the table you in fact have to get up and order at the counter which is quite annoying, awkward and difficult when you have a large party and everyone has an individual order so really the only way is for all of you to go back up together with the extremely large menu's in hand. Once at the counter it's very awkward knowing where to stand to place your orders as the line for take out and other people coming in is the same line so you feel like you're cutting in front of people who have waited, very silly and awkwardly designed way of ordering, it's also very loud at the counter with the kitchen right behind the server and the line behind you it's very hard to play the question and answer game with the person that's trying to take your order, I really don't understand why they give you menu's at the table if you do not order at the table it makes no sense whatsoever all the ordering issues could be easily solved by simply ordering at the table. The menus are far too big so big that they don't even fit on the table another very silly design it should be a nice normal sized book with pictures of every item on the menu the pictures are important especially when it comes to ordering burgers to determine how thick the meat is when trying to decide whether you want the single or double in the end you just have to guess and hope that you get it right because if you don't you'll have to get up and order again as well as whip out your wallet and pay again because you have pay before getting your food here yet another silly ordering procedure. Once food was served we quickly realised how everything tasted fantastic but was very difficult and messy to eat as we weren't given any utensils and there were none on the table besides couple of butter knives, the napkin situation was not strong either there were few in the same cup as the butter knives but not nearly enough for the messy adventure we were about to embark on. Again the food was great one downside to the food was all of our bacon was overcooked and hard as a rock. In the end It was a nice experience would definitely go again, I was tossing up between giving it 2 or 3 stars the food was good but all the other procedure issues really brought the experience down when it comes in the end I'm happy with giving them 3 star's because they offer unique western food that we don't get a lot of in Perth and it all...
Read moreThere's many burger joints that I count on for being authentic as heck in Perth, but Johnny's is one of the best.
I've been around the USA myself, and Johnny's burger patties are pretty much the closest thing I've had to a burger from a proper American burger joint. They get everything right here. They import Monterey Jack cheese (ya know, that orange stuff you see on American burgers), they use ketchup instead of Tomato Sauce (thicker and spicier than sauce), and they have really huge patties in comparison to their salads, which are always crisp and fresh. Usually, you can take on just a burger and be filled. Personally, I add a serving of their Waffle Fries to my order, as it reminds me of the good times I had back in 'merica.
They even offer a selection of imported sodas, sweet teas and even import Coke from the states too! There's a definite taste difference between US and Aussie Coke, US Coke is richer, more flavourful and sweeter than ours. They bring in other stuff, like Dr. Pepper, Cherry Coke, A&W, and even some of the more obscure American sodas. You've Give 'em a try!
Expect a wait for your burger. About 15-20mins. That's on par with American joints that make their patties in house. It's worth the wait!
If you're looking for an experience that's close to Carl's Jr, Five guys or indeed any of the more upscale Burger places in the US, you've gotta give Johnny's a whirl. They're really...
Read moreIn support of the review posted by Gavin West a while back now, I was there on the night too and it wasn't UberEats fault as the owner has suggested, they actually failed to make one of the burgers, and kept calling us and asking for clarification as to why we'd called UberEats to complain. They told us twice that the food was ready to go when we said we wanted to cancel the order, at least one of those times was a blatant lie. They can make whatever excuses they like - if they don't think they can deliver a good experience they shouldn't be involved with UberEats, and blaming the customer for ordering a delivery and then a) not getting all the food we ordered and b) taking well over 2 hours to get any food to us is simply failing to take responsibility for their own stuff-up. I fail to see how the customer is in the wrong for ordering a delivery and expecting all their food to arrive on time. The owner's passive-aggressive responses to posts on here are pretty off, too, if you take a look. With an attitude towards customers like that, they don't deserve your business. Avoid. Reward a business that values it's customers and takes responsibility for lapses in service instead. Johnny's - a tip to you on customer service. If you let a customer down like that, the appropriate response is to offer a refund and apology. Not blame your customer. "Have...
Read more