KFC Mundaring — Restaurant in Western Australia

This is my local KFC (I live in Stoneville) and I go to Midland now to get KFC (45 minute drive round trip vs 10) That’s how bad this place is. The drive thru is one of the worst I’ve ever come across, which is forgivable, but the customer service is the absolute WORST! The kids that “work” there go out of their way to turn their back on you and pretend that you aren’t there. The only time they will acknowledge anyone is when one of their school friends walks in. When you finally do get there attention and deal with the obligatory teenage sigh and eye roll, they’ll then proceed to stuff your order up. This place needs new staff (maybe even an adult or two) or new owners, as it’s basically non functioning at...

Had to wait quite a while because they did not have any cooked tenders which we were only told after order had been placed and paid for. The chips were under cooked too, it was a pain especially after a long drive heading to Perth - BUT that's not my real gripe. The female toilets are DISGUSTING, and believe me through my travels to other countries I have definitely seen some disgusting toilets, but in Australia and at a KFC c'mon!!! Firstly toilet was running as both flush buttons broken but with the rest of this disgusting toilet we are not talking about a mess made from people using them, I'm talking about them not being cleaned properly. These toilets need a complete scrubbing out with bleach,...

All my stars go to the wonderful young folk who work the counters and drive throughs. The missing ones are because there are some serious issues with inventory going on - not sure if this is just at store level or state wide at the moment. We were told no zinger fillets, or tenders or bacon was available. Wow! Ok... ordered original 3 piece boxes.... 'Sorry, also no bread rolls available..." Oh boy!

Besides being annoying for the customers, my real gripe with this is the lousy position it puts those young workers in. We were nice about it because it wasn't their fault, but it was clear that not all the customers were as tolerant or considerate. Not fair of management to do that to its...