I've been to the Queens more times than I can count, even spent NYE there once. It's always been a pretty good pub, unpretentious but not trashy. I'll get back to this later. Went there last night with my girlfriend for dinner before a fringe show. The service was good, even though the kitchen forgot an item we ordered, the bar manager got it sorted immediately and even gave us a round of drinks on the house for the inconvenience, which I thought was professional and courteous. The main problem I had is the menu, and not just the options but why is it all in Italian? Do they think that they're in Italy and the majority of their clientelle know how to read and speak Italian? We had to google most of the stuff on the menu, and when I went to order, it was frustrating for both me and the person taking my order because I had to end up pointing to everything instead of just telling them what I want. When I got a bit frustrated and asked "why is everything in Italian?', she responded "I know right!". Going back to the pub not being pretentious in the past, I think this is a step in the wrong direction. Even the staff are frustrated with it so you can imagine what the customers must think. I know they're trying to be fancy and all, but its not an Italian restaurant and I wouldn't rate the food as great pub food, let alone top tier italian food, so I don't get why it would be advertised that way. That's really my only gripe, and if the bar manager and the service wasn't as good as they were, I would give it a lower score. But other than that it was decent.