Visited yesterday with my girlfriend and we were the only customers in the shop. The two girls working there were working on a catering order, however, when it came to making our subs they left it in the toasters, took their own sweet time to even get to the salad part because the catering must of been more important than the customers in front of them. When it came to choose our salad, they didn't even have spinach and placed a very small amount. While we were completing our sub, the two girls working started speaking hindi to each other and I found it incredibly rude as we live in an English speaking country. Lastly, when it came time to pay, the payment had gone through and there was no acknowledgement that is had i just had to ask as they continued to ignore us and speak in hindi. The subs were not even wrapped properly and it was an effort and a half to...
Read morePlaced an online order and arrived at the pickup time. Saw there was only one person working there and I had to wait a while to even ask for my order, at which point she replied “well it’s five subs, so it’s going to be at least another 15 minutes” with the sort of tone that I was stupid for even asking for my order. At the time I was told to pick it up. Ended up having to wait until 25 minutes past the pickup time.
Obviously being understaffed is a failure of management, but I would have appreciated some sort of apology, rather than snark, when being told I had to wait another 15 minutes longer than I was...
Read moreRepeatedly ok. Very frustrating to try and get a decent amount of salad. You would think a "fresh food" place wouldn't be so stingy with lettuce considering its the cheapest ingredient, but despite repeatedly ordering " extra, double, lots of lettuce" it seems impossible to get more than an extra two or three pieces of salad. The sandwiches end up being mostly bread and cheese and meat. Not sure if it's new subway guidelines on making sandwiches but having to repeat myself multiple times to still end up with a sad sandwich with minimal salad is getting quite...
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