Sushi Master — Restaurant in Western Australia

Squid salad is off!!! I am a regular buyer of this salad and eat sea food regularly as we catch fish ourselves. Opened the container at home, the smell straight away was indicating that something was wrong. Squid was sticky and the bottom of the dish was covered in a white slime. I couldn't take it back due to the time constrains and I am working till 5 pm when this shop is already closed. I bought it at 11:45 am, so I was expecting it should be freshly made in the morning, not leftovers from Saturday, as the shop is closed on Sunday. As far as I concern it is not just a poor service but a serious public health matter that should be brought to everyone's attention. I tried to leave a comment on the Sushi Master webpage, but it is not working. So, please be aware and don't end up with a...

Shocking customer service we’re happy to take our money but not follow through with any customer service. Once receiving our meal after 2 heavy orders where placed into one bag the bag broke before we could even make 10 steps outside centre point, went back and they made another one which was little to no soup we requested 2 bags in order for this to not happen again although the lid was not put on correctly and again fell all over the floor just outside the door when I went back to ask for a refund as we could not wait any longer and we were unable to eat any of the meal was told “can’t do refund” they made no eye contact, no sorry nothing. Would not recommend! go somewhere that will value you as a customer...

Love their prawn sushi, it's delicious and yummy. But please be aware that they charge extra for ginger, sauce, soy sauce etc. When we pay $10 for a box of sushi, they should provide ginger & sauce with sushi instead of charging extra, quite disappointed actually. Staff are not friendly & don't smile when serving customers, they should smile more so that we feel like going back again. Price is quite high when compared to other sushi places. They also close at random times. Ginger should still be free with any box of sushi, it's not fair to pay extra...