The Woopi Bakery — Restaurant in Woolgoolga

I drove 20 minutes to go to this bakery as it had good reviews, walked in there with no mask as I have an exemption for medical reasons and was told to wait outside. The lady that told me to wait came and stood in the entry way and pulls her mask down past her chin and says “sorry we can’t let you in” and goes on about “duty of care” I said I wanted to see what food they had as I like to see what I’m buying from a bakery first and told her I can’t wear a mask for medical reasons. She asked if I could wear one for a little bit, but I didn’t have one on me as I’ve never had this problem. I obviously went to a different bakery where I was treated with kindness like a normal human being. Sorry, but I Will never go back there again. This really hurt and angered me, but people don’t think about how their words affect...

Unfortunately I have had a bad experience at this bakery. Many times now I either gone without my lunch because of their mistakes with my sandwiches and 1 time the lettuce that i was served was almost black because it had been frozen! Another 2 times I was given wholemeal bread when I asked for white as I am allergic to some ingredients in the bread. Yesterday again, I was unsatisfied with what was put on my sandwich and rang them, spoke to Lyn and she said sorry we will make you another one and refund your money..when I arrived to pick it up today and get my refund I was told I was never offered a refund!!!.I dont have time to keep running back to their shop to correct their mistakes..NEVER AGAIN...and I was abused after I said I wont be coming...

A friend of mine came to your business looking for something to eat but was refused service because she didn't have a mask, the girl told her to wait outside and someone would come and serve her ,she waited for long time for that service Yes we do have to wear masks atm but she has an exception from wearing one as she is partially deaf and relies on mostly on lip reading and has asthma but your staff failed to ask that very important question I'm sorry but that just isn't good...