Hunger is the best sauce, but not for free
We got here thinking we found a nice place near the lake, with the view on the floating stage, but quickly we realised our bad choice. The waiter welcomed us with a rush of saying what we want to drink and eat, not friendly et all and not giving much explanations, so take your time to ask your questions. Not customer oriented, rather money oriented and a tourist trap, you’re paying for the location and the view. Being in Austria one or twice in a year we like to go for a local schnitzel, but this one here was the biggest disappointment ever. Dry piece of cardboard, coming together with the same cardboard fries and the sauce in a plastic bag, want some veggies? No problem, promoted as it would come with it, but of course is not! Our surprise when we got the check, we even had to pay for the sauce separately, which was of course barely 15g/ bag and we asked for more, thinking it would just be included in the price for a 30€ schnitzel. Extremely expensive for this bad quality food. When the waiter asked how is everything and we said it’s not good, she was somehow confirming the bad quality, telling us somehow sarcastically and rude that if she would be in the kitchen, we would have the best schnitzel. Not helping et all, but the food was clearly not fresh, the meat tasting sour and frozen fries coming with it got stone hard, not to mention that the salad that we obviously overpaid, had gross combinations and dressings. The breading of the schnitzel tasted old and odd. Paid for a lunch for 2 and 2 glasses of wine more than 90€, a joke! The mushroom starter soup was very nice tho, that’a what the star is for. 🙂 don’t get tricked of the picture attached, we also got excited seeing it, but once you dig in, you can quickly tell is not the real deal. If you are looking for quality food, go to a restaurant, this place cannot be called that way. It’s a shame for their beautiful position, but its not worth spending a dime...
Read moreOur experience on this restaurant was absolutely shocking. Family visited us from the Philippines and immediately thought of this restaurant because we know that the food is good and the atmosphere as well. Everything took a bad turn when the waiter started arguing with my Aunt about where to sit. There was 3 tables available outside so it was perfect, but for some reason he started yelling at my aunt and telling her to listen to him. My Aunt firmly said, no, we want to sit here. After that he started to clean our table. The disrespect, the rudeness of this waiter was just soo bad! He removed the glass and plates from our table like we weren’t there. The way he changed the table cloth. It literally hit us. After that he ignored us, after that we asked him if he could give us the menu, he told us to wait and proceeds to talking to his waiter friend. They both laughed at us. They were just a few feet away from us. The disrespect and racism from this guy was unacceptable. That’s when we decided to just leave. If you let your workers be this disrespectful towards people then...
Read moreI normally never give bad rewievs but I was there tonight with my family and I ordered a Lachs dish. There was a big worm in my salad, they were nice about it and offered to bring me a new one with no cost. I politely declined for them to bring me a new one. My cousin had the same dish as me and the salad was the same, she couldn't eat it because she was disgusted. Normally because of Kulanz they should've at least given a discount to my cousin. She had the same salad from the same bowl (probably) and she ate just a potato before all of this happened. They refused to either give a small discount or give it to her for free. It wasn't even about the money, it was about the principal. She took a dessert also so it really wasn't about money. Other than that the service was good and fast, they apologized more times. I would've just liked to see more understanding in this situation from the...
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