Fourways Restaurant & Inn — Restaurant in undefined

I had planned a trip to Bermuda to visit my first granddaughter, my plan was to stay at a beach hotel all week but was not able to get all 7 nights, so I booked 3 nights at Four Ways Inn. The mistake I made was not staying all 7 at Four Ways! This place is incredible, beautiful clean rooms, and an exceptional staff that always greet you when they pass by. I arrived the day after hurricane Umberto, 80% of the island was without power, including Four Ways, they offered to let me cancel but I elected to stay. They served everyone dinner in their room that night and provided a wonderful breakfast the next morning all compliments of the house. My room had large french doors that allowed a wonderful cool breeze in the room, best nights sleep I've had in years!

Now the best part of my stay, the day I was scheduled to check out I had called for a cab to take me to the next hotel, less than two miles away. I waited thirty minutes and still not cab, I went to the front desk and asked Alex Rech, who is the hotel manager, if he could call me another cab. He had a list of drivers who he regularly depended on for his guests, unfortunately none were close by. He left his desk, asked me to wait in the lobby while he went down to the road to try and hail a passing cab. After 15 minutes I walked down to the road and told him I could walk to the other hotel, after all it was less that two miles. He said absolutely not, walking on the roads is dangerous outside of the downtown area, if you've been to Bermuda you know what I'm talking about. He said his assistant manager would be there in 10 minutes, and then Alex would take me to the other hotel in his own car. Within 20 minutes I was at the next hotel thanks to Alex.

I've never experienced Customer Service like this, anywhere!!! I'm in a customer service oriented business and this is a story I will share with the rest of the company. Two things came out of my experience at Four Ways, Alex showed me what going the extra mile is all about, and I will be a guest at Four Ways every time I come to Bermuda to visit my granddaughter!

Amazing place, amazing staff, and most amazing customer service...

Fourways is located on Middle Rd close to Warwick Academy and next to bus stops that go into town every 15 minutes M-F from 8AM-5:15pm (always a bit dicey if the bus is going to arrive ontime, most times it does, but if you have an important meeting, keep the taxi number on hand!). Wish we had a chance to use the ferry service as coming to work via boat is the best! Weekend bus service is spottier, especially Sundays but if you can get into town, then it's always possible to get a taxi back here. So location is not as good as being in town, but then you aren't paying in town prices either and you are getting a wonderful breakfast and lots of space and great views. ||||The free breakfast was delightful - generous fresh fruit, real butter, toast or homemade pastries and GF can be accomodated, tea and coffee. Not all packages come with free breakfast you have to verify.||||You have a private covered veranda with which to enjoy the beautiful weather, flora and fauna. ||||Spacious two rooms inside - one with TV and sofa and coffee/tea making area. Another with the large bed and closet. The bathroom had double sinks and robes! Shower/toilet was up to date and seemed heated to me but it could be the small space kept the heat well.||||A little updating with fabrics and pathways would go a long way in upgrading the property.||||Service was outstanding. After we had checked out and taken a taxi to town, we discovered one of our cellphones was missing. Mgmt immediately checked our room, found it, and brought it into town as they were coming in to check on their restaurant at the Phoenix Center. MANY MANY THANKS! It's not easy to get around Bda as a visitor so this simple act of kindness was very...

We just returned from a week stay at Fourways. From the moment we walked in and we’re greeted by the General Manager Andy we felt at home and welcomed! We were ushered to our room/suite- Barque. A 2 room suite. One room a living area 2nd room the bedroom. Living area spacious and comfortable. Couch and loveseat, dining table, desk and chair and small refrigerator and microwave. Sliding doors open to a lovely patio overlooking the pool. Bedroom with a king bed, nice bedspread and chair to read in. Bathroom is huge and wonderful!!!!! Sliding doors off bedroom to patio. Plenty of storage!!!!|Breakfast was great each morning and sat outside having coffee and pastries and fruit. |Enjoyed the pool every day. |Dinner- AMAZING!!! Even if you don’t stay in one of the cottages YOU must eat at Fourways. The service, the piano player, the atmosphere top notch and then the food…out of this world! Andy served us table side with Steak Diane. You must order one of the soufflés! To die for. I want to go back again right now writing this review! You can’t go wrong staying here and a must to eat here.|We flew home on a Sunday so did not get to experience the Sunday brunch that they are famous for. You will be pampered here and feel very special...