Restaurante do Sapão — Restaurant in Região Geográfica Imediata de Acaraú

I ordered food from them 2 separate time using the (ifood) application and both times they decided it's right to switch my order with another food item I gave no consent to whatsoever. So in reality there thieves who thinks there right to steal my money and give me whatever food item they have available in there kitchen rather then give me what I originally paid for. First time I orders fried chicken pieces with fried mandioca the chicken was extremely salty and they sent me soggy limp French fries instead of mandioca. The amount of French fries I got for the price was less then that of a medium fries from burger king. I sent them a message as to why I didn't get fried mandioca and received no response. The second time I ordered food I ordered the octopus with the fried isca de peixe and rice with broccoli and 2 juices. So instead they sent me one plain white rice, mind you I was suppose to receive 2 different orders of rice because one was supposed to come with the 96 real octopus. Also they gave me coco cola instead of the 17 real juice. So they owe me a extra rice and a fried mandioca till this day. The octopus was like biting into rubber also. For 96 real I received 2 little rubbery octopus. I'll nevwr order from here again. They love taking advantage of tourists any way they can. Do not come here if you want rude customer service and salty food and excuses on top of excuses as to why they don't have an item available in there kitchen. There laws protecting consumers from this type of bait and switch...

Likely one of the worst restaurants I’ve ever been to. So many issues with it, I don’t know where to begin with. It could be the wait to get the menu, the 40 minutes wait for pizzas, a steak and fries, or the other long wait we had to go through so they would let us pay. Or the taste of the food, the pizza dough has sugar in it, barely any tomato sauce, tomato slice on top when it’s not even written in the menu, and sesame seeds for some reason. The steak tastes like they just threw it in the microwave to defrost 10 minutes ago, and then was left way too long to cook. Even the ambiance around wasn’t good, they hired musicians that play right next to us leaving us almost deaf at the end of the meal and forcing us to shout the whole 2 hours we spent there. But I think the worst part was just this spicy sauce you can see in the picture. I don’t know what’s in it, or how long it’s been there for, but one thing’s for sure, you better not use it, ever. Anyway, just go to literally any other restaurant in the city, you’d be better off than eating here. Literally every restaurant we’ve been to this week was at least decent, this one...

We ordered more than 7 dishes including meat and seafood. The food is terrible without any taste and the meat was terrible prepared. The people are not welcoming and always with an unhappy face. We were the only people in the restaurant and the service was so bad. It’s took more than an hour to get this terrible food. Save your money and protect your stomach....