Used to be my favorite restaurant until yesterday. The food is delicious and for the most part everyone is amazing. The reason I can no longer recommend Bricktops is due to the defamation of charter I received from the General Manger John yesterday. The food is almost always amazing but the last couple of times out of the hundreds of times I had to take the food back due to over cooked meatloaf and over cooked slimy steak. While sitting at the bar the general manger comes storming over to me and my client, points his finger in my face and loudly says, YOU ALWAYS take your food back and NEVER pay for anything. Which couldn’t be the furthest from true because we always eat there and love it. He then proceeds to yell across the bar to his bartender and says doesn’t she always take her food back?!?! She Aubrey says YES!! Twice!! I was completely berated, disrespected and most of all embarrassed. After spending thousands and thousands of dollars with this restaurant and truly enjoying myself there, this experience has caused me to have a nervous breakdown. I went to the bathroom and just broke down, I do thank the wonderful waitress who helped me in the restroom. I have on recording the other guest at the restaurant saying how could a general manager cause harm to a customer for all the restaurant to see but most importantly cause mental harm to me. It was completely disrespectful and the General Manger and the waitress should have action taken by corporate. If there was any issue about the food going back to the kitchen, talking to me in private to understand why would of been the best respectful thing to do. You can not fault me for your poor delivery on the meal sent it. I do thank the bar manager Joseph for talking with me after, he was awesome but unfortunately the internal damage has already been done. I have to heal from this experience, it has caused me sever anxiety and people need to understand that you speak to someone can highly impact their mental quality of health. I will not be bullied by Bricktops General Manger and waitress Aubrey.