If the franchise was any way concerned about their reputation, they would need to have a strict eye on their Abbotsford location.

We ordered the pizza at 7:47 and gave them our details, had to give them our address multiple times and hung up the phone confident that in an hours time, we will enjoy our pizza. We're not used to ordering from here and figured that maybe an hour was worth the wait.

But then it got to be an hour and twenty minutes. So I call and ask the same lady that took my order what was going on. She tells me that the driver has my pizza and left 15 minutes ago. Odd since we live about 5 minutes away, but maybe they were doing multiple deliveries at once? Again, I let it go.

But then I get a phone call 5 minutes later. Saying that they didn't recognize our address and didn't make the order. I asked then why didn't you call me and confirm it with me again. She mumbled and started talking and I literally couldn't tell if she was talking to me or someone else on her end. I asked her again why wasn't I made aware of their confusion. She said they were busy and forgot. She kept saying it was just so busy. I'm sorry, any establishment would be able to be professional. I get one answer from her that it was my address, the next answer saying they forgot because they were busy. Not impressed. We agreed that I would get one pizza for free for the mix up. I was fine with that.

I should have left it and told them to cancel the order. After being promised that the pizza will arrive in 20 minutes, 35 minutes later the delivery driver shows up. We take the pizza, and can feel through the box that it's cold. We open up the boxes and it's the most pathetic pizza I've seen in my life. It was cardboard. It had to be. It was cold. The toppings looked pathetic and only reached half way up the large slice. The rest was just boring crust. Gross!

I will NEVER order from here again. I posted about our experience to a local rants and raves page on Facebook and the amount of negative feedback we got was atrocious. Not only publicly admitted on the site, but the PM's I recieved as well.

Do NOT order from here!!