I would like to personally Thank Vanessa, China, and Sam for their hospitality at the Okotoks Burger King location today! I went for lunch with my family and we ordered 2 impossible whopper meals and a regular whopper meal, each with a drink, burger and fries. On one of the whoppers I asked for no Mayo and all 3 whoppers with cheese. They were very quick to serve the customers and all their needs! Because the How to Train Your Dragon 2025 toys are out for the movie, I also requested to purchase them separately. Although they said that there is only 1 toy per week, because they had all 6 of them in the back they especially got them for me and I was able to purchase and complete the entire collection! As well as claim one of the limited edition crowns for free! When our meal was ready they brought it right to our table and it was easy to tell the difference of which impossible whopper had mayo and which one didn't. Unfortunately they forgot the cheese on the 2 Impossible whoppers but after requesting the cheese they graciously gave us 4 slices free of charge! They immediately corrected their mistake and served us above and beyond! The restaurant was super clean as well and so were the washrooms. These 3 ladies made a very positive impact on my day and my family's and we will be coming back to eat for sure! Their teamwork and quick thinking really made us appreciate the restaurant experience a lot more than our usual lunches out. Not to mention how delicious the food was! Warm, fully cooked, and plenty of toppings! I would have attached a picture of our lunch but we were too busy enjoying it! So instead I have attached my Dragon collection and the Crown! Thanks so much Ladies and Burger...
Read moreThe lady cashier was so friendly, greeted me with a smile, and told me all about current deals! 5 stars for her service. But the food 😭 I never had such a bad whopper from any Burger King anywhere in the world 😔 Where was the smoky flavour of flames? The patty itself was cold and chewy as if it’s not even meat, but a parody of meat. It was definitely not grilled, maybe microwaved at best, I don’t know. The fires were good, the veggies in the burger were fresh. But the burger was so bland, I can’t even. I hope their other burgers (with chicken for example) are better than this, but I don’t think I’ll be back to try. Also, it wasn’t that clean inside 🥲 and the place was like empty (besides me there were 2 more people). The kitchen was busy though, the food delivery drivers kept coming in. The washrooms were clean!!! That...
Read moreIf you are hungry, do not come here. The blonde girl who greets you not only cant use the register, but she doesnt know how to read the screen to sort orders as burgers are coming through,nor can she work the fry machine. I over heard a customer ask what the chicken deal was. And considering I don't work here I know that Burger King has "king deals" every single day!! She responds with "oh that's been the same for a while now". And stares blankly at the lady standing in front of her. Seriously!?! GTFO If I were the boss I'd send her hoMe because the other 4 competent staff members rushing around her trying to fix things can ultimately work better...
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