McLennan's — Restaurant in Alberta

Normally I love this place, but to the two ladies who were working the early afternoon shift yesterday made it a very unpleasant experience! Not only did we have to sit in a restaurant that felt like it was -10 but that wasn't really a big deal. However, having to sit and try and eat our meal was very off-putting considering we had to sit there and listen to the two waitresses that were on shift completely bad mouth, I'm guessing, another server named Tamara the entire time. I also heard them apologize to three different customers for not noticing that they needed more drinks.

And also hearing how they talk about customers calling in for a takeout order after they get off the phone with them was completely inappropriate as well.

Maybe if they were paying attention to their customers, and not spending the entire time bad-mouthing somebody, they wouldn't have had to apologize for their bad customer service multiple times!

And not once did they even bother to ask us how things were going with us.

Two very very rude ladies that shouldn't be in a customer service position if they're not willing to even give a little bit of decent...

Was here last night while visiting friends in Lethbridge. They mentioned leaving to a small town not far away to enjoy a hidden gem. Not a bad spot! Food and alcohol are decently priced. Service wasn’t horrible, but not fantastic. There was some random guy at the bar that they absurdly over served. Seemed like a regular who knew everyone. Small town, it’s expected I suppose. He was drunk as hell when he left and proceeded to get into his vehicle to drive away… last time I checked the bar staff are responsible to make sure he gets home safe. They didn’t do this whatsoever. It was disturbing as hell!! Fine, he’s connected… and possibly favoured. But to just let him drive home drunk is insane!!! It took all my energy not to called the police… which I regret now. Seems like the small town regularity I suppose. I still intend to talk to the owner...

First time at McLennan's with my son on a Wednesday for wings and beer! Who would have guessed you needed an in-person reservation for the next available spot in the busiest restaurant I have ever seen! During our visit eating fantastic wings, (best I've had actually), we saw hundreds of pounds of wings served. There were people waiting inside and outside on the street! Servers were on the move constantly. It seemed all of Coaldale was celebrating something. And the beer was brewed locally! It was fantastic also! The owner/founder and his son were the same ages as the two of us. They were working just as hard as everyone else! We were SO impressed! 10 minutes East of Lethbridge. We ate and drank nearly 2 hours. It never let up. Amazing find! Pro tip: McLennan Gun...