YUAN OF ASIA RESTAURANT & LOUNGE — Restaurant in Amherst

I went here this evening and ordered chow mein. If you have any knowledge of chinese food, you know 100% that chow mein is a dish made of noodles. I went to buy noodles. I got a container of soggy bean sprouts. I called and said that they had made a mistake and I would like them to give me chow mein. They told me that at their restaurant chow mein is bean sprouts. I tried to explain that literally every other establishment in the WORLD will tell you that chow mein is a dish made with noodles and that chop suey, a completely different dish, is made of beansprouts. She said that at their restaurant chow mein and chop suey are the same. You cannot tell me that two completely different dishes are the same. Rice and pasta are not the same. Apples and oranges are not the same. I asked her for a correction on the meal she said that I would have to pay for it, got angry, yelled at me and hung up. Disgusting food, disgusting service. Avoid at all costs. No wonder the...

The food here is just plain bad. We went here wanting some good old Americanized Chinese food and what we got was good old garbage. We ordered several dishes and they were all bad except the honey garlic ribs, The egg rolls should come with a warning label - the filling was some kind of gummed up paste and beyond grotesque. Generous portions for the price, but who wants lots of garbage food. Oh, and some people might find the owners kid running around and screeching ear piercing screams but I don't. And from the looks and comments I heard from other patrons, neither did anybody else. Yeah, folks, it's your restaurant, not a daycare. Terrible...

They just lost their best customer. I go there at least once a week but I will not tolerate rude wait staff. I walk in and she is playing a game. I said I would like to order please after standing there for a couple minutes and she responded with "what you want"! So I made my order and she said "10 minutes" as she was walking away. I won't be back. There are a lot of Chinese places around so I will start going to someone else. These people don't care about you and they only make 3 dishes that I can stand and don't order the mushy egg rolls. Yuan of Asia...you are...