Subway — Restaurant in Area A (Mill Bay / Malahat)

Went to this location yesterday at around 9:40, about 20 minutes until close. The one kid working there told us when we got in that the debit machine was down and we needed to pay with cash. No worries, we head to the ATM and come back with cash. The kid's helping someone else, it's about 9:45 now. His transaction with them takes over 10 mins because he needed to calculate the total price by hand so we wait patiently, and after waiting he tells us that since the machine's down he's unable to serve us. By this point it was about 2 minutes until close. Firstly, if the machine was down and he was unable to serve us, why did he recommend us go to the ATM to get cash and then watch us stand there waiting for him only to tell us we can't be served? Secondly, we literally watched him serve the people in front of us no problem. Immediately after we left he locked the door behind us and pulled out his phone. Nice kid, great dude......

Thanking you for your time and consideration and I look forward to hearing from you soon and have a great day and I will be there at the same time and place and I'll be there in the same boat as you can imagine I have ever had a great day today I love the way your 💓💓💓 is the best way to get a hold of the guy who was the same as the one you sent me a message on your phone and you can imagine how to get to the airport to the hotel and I will get you can imagine my life is not a good time 😂 you sent it 😂😂 you can imagine how it goes and if you can get to the office and I will be there at the same time I will be there at the same time I will be there at the same time I will be there at the, see...

I gave it another try and this was one of the worst yet. I order the steak and cheese, a sub I eat once a week from a few different locations and this one always gives me half the amount any other place does. they take no care in there work nor are they even friendly so why would i come back. also i have addressed my problem over the phone and nothing comes from that. maybe go back to pre portioned meat if you can't be the least bit consistent I wonder if the owner is telling the kids to skimp out in order to up sell double meat?? 2 stars for the fresh as many as I...