A&W Canada — Restaurant in Armstrong

Asked for 1 teen burger, 2 mozza mushroom burger and a bag of onion rings. The skunky smelling kid at the window all red eyed and droning (kirby) hands us our order, and the change which didnt seem correct... when I got home after a 45 minute drive Id found that Kirby had messed up my order and not even that, my burgers looked like theyd been fired into my bag by a potato gun. Condiments askew across the whole bun of all three burgers, plus theres a wad of squished fries in my bag of onion rings... okay...

So when I call into the store to let them know about my "mixup" I get this studdered and muddled greeting combined with laughter and a total disregard for professionalism on the phone, Guess who??? SUPRISE!!- Its kirby once again. I got so mad after asking this kid what the hell his plan is for life that he could have such a flagrant disregard for professionalism was I had to hang up on this kid, who obviously thinks his job is a joke. This guy has no sense of professionalism and no ability to serve a paying customer. I got no reciept upon purchase, and because I despise pickles the whole order of $25 bucks was discarded. Including my onion ring / mangled fry combo bag. Im not impressed with my experience here, and may consider reaching out to corporate due to my...

I don’t usually write a review for a fast food outlet, but this A & W warrants a 5 star review. We recently stopped here twice early in the morning to pick up breakfast items while on a road trip. Used the drive-thru both times and the lady working (I believe Lori) is so friendly and cheerful at 6:30am. We had to wait a few minutes to get the apple turnovers which she brought out to us. She also included root beer lollipops and moist towelettes! What a kind gesture! The coffee is always excellent and so were our other breakfast items but Lori definitely made our day both mornings. We’ll be stopping by again next summer on...

A&W in Kelowna has the best coffee and customer service 5 out 5 there.

Stopped by the A&W on my way home from work in Armstrong and was completely grossed out when I watched the kid behind the counter making food with no gloves on, proceeded to touch almost every handle and drawer then continue to touch the food. Tip of the iceberg for me was watching him wipe his hands on his shirt then touch the burgers he then served. I ACTUALLY had to say " um excuse me, but please get your employee to wash his hands before he goes anywhere near my food ". * Be careful if you have...