Reginos Pizza Aurora — Restaurant in Aurora

My favorite food is pizza💯💯🤣🤣 Yes I know that's a bad choice, but hey, I can always lie and say it's a mushroom vegan salad🤣 Of course that would be a lie...My favourite is pizza, and I am one of the best homemade pizza makers from what I'm told, but I don't always feel like making it.

So now you know that I know pizza...this place definitely is one of the top places according to my taste buds. I also find that their toppings are not so thinly sliced like so many other places, and they seem to put more of the toppings on as well. The sauce is not tangy or hot either, I have no complaints about the sauce. The dough is good, & I always order well done. Also they don't leave a lot of crust, their pizza is full, not 3/4 dough.

They have a pick up, walk in special for an xlarge with five toppings, once or twice a week...that is an amazing deal, and I was really full after two slices because it was so loaded...let's just say that that particular gem of an order is a pizza that was actually heavy to carry 🤣🤣

I also love that they have good walk-in specials every day of the week.

Definitely lucky to have this place so close to...

I had an excellent experience at this pizza store! The pizza was fresh, flavorful, and cooked to perfection – you can really taste the quality in every bite. The crust was just the right balance of crispy and soft, and the toppings were generous and delicious.

On top of the great food, the customer service was outstanding. The staff was friendly, welcoming, and attentive, making sure everything was just right with our order. They truly go out of their way to provide a positive experience.

I also want to mention that I’ve noticed some negative reviews about the customer service, but honestly, I think those are unnecessary and don’t reflect the real atmosphere here. Every visit I’ve had has been pleasant, and the staff has always treated customers with respect and professionalism. Sometimes people may misunderstand or expect more than what’s reasonable, but from my experience, the team here works hard to keep everyone happy.

Overall, this is one of the best pizza places around – both for the food and the service....

Avoid at all costs. Unprofessional service and staff and no quality in food sold.

I ordered chicken wings and Hawaiian pizza.

Chicken wing meat was hard and rubbery. Over fried and tasted old and musty. Pizza tasted frost bitten and like household cleaner. Food was tasted, not eaten and went to waste.

When I called to report, the staff member did not know the manager’s name and told me to call back I’m six hours. Did not take my name or number.

When I spoke to the manager he was condescending, rude, talked over, kept repeating directions when I told him that I understood. Didn’t offer to replace food/exchange it or refund.

Didn’t. Even. Offer.

What should have happened? Customer service! Apologize for the quality of the food, listen without interrupting, don’t raise your voice or interject and do something to show that you actually care about the business that you received and are proud of the food you put out.

I will not return and recommend you...