L'Orange Bistro — Restaurant in Baie-Saint-Paul

In sum: Not kid friendly or runner friendly. No kids menu for breakfast. Portions are small, food lacked depth and was expensive. Advice: avoid before UTHC.

Our experience: We stopped in Baie St Paul on our way to Harricana (UTHC) as my partner was competing in the 125km race. We (my partner, myself and our two children) arrived at 10:50. My partner wanted access to the lunch menu, which started at 11, as he wanted a small portion of spaghetti before his race. Our kids wanted crêpes so we thought this would be a good spot so everyone could get what they wanted. They did not have a kids menu for breakfast but we decided to order off the adult menu ($16 for three small crêpes). My partner inquired about accessing the lunch menu (10 mins early) and our waitress rolled her eyes and told us it was not possible. Shrugging this off as someone having a bad day and wanting to keep things positive, we both ordered breakfast pizza, which was not that good and a bit greasy. When the kids’ meals arrived, we asked if we could get a side of maple syrup (they served it with maple cream). In response to this, the waitress became very exasperated, put her hands on her hips and said « ça va être extra! » We said that’s fine, and she continued to lecture us about why the maple cream was « just fine » and just like maple syrup. Despite what she thinks, our son, who is autistic and has a limited food repertoire and does not agree. After she berated us about the maple cream, we told her to forget it. Our son felt embarrassed and wanted to leave. My partner, who was preparing mentally for his competition, also wanted to leave. We could not believe how rude our waitress was and her reactions were not at all proportional to the situation. I am unsure of why we were treated so poorly but after we first shrugged it off as someone having a bad day, we decided after multiple interactions that we no longer wanted to interact with this person.

Given that my partner was competing, we made sure to divert any other runners passing through from that restaurant to avoid similar frustration before a very important race. It wasn’t so much as not adhering to our needs, it was the manner in which our waitress addressed us and interacted with us, which was wholly unprofessional and unnecessary.

If you read the owner’s previous replies to other people’s reviews, you get a clear view of their attitude. We will never go to this restaurant again and will continue to share our experience...

I had a really horrible experience today it is going to be a long post since I want to express my disappointment. Me and my wife arrived to the restaurant at 10:45 extremely hungry for the breakfast and were seated immediately which i felt good about. The waitress took order within 5mins and we ordered 2 meals one three cheese omlette and a breakfast pizza with tomato and basil. There were 4 other tables which got occupied at different point of times after our arrival with different group sizes ranging 2 tables with 4 people and one large group of 10. Around 40mins passed by and all the other 4 tables were served food who placed order after us and we had to wait till 11:50 which is more than 1 hour by that time we got our order. Out of 2 orders 1 order is messed up and the waitress wrote down pizza instead of a breakfast pizza and the one she served got ham, sausage and bacon and I don't eat meat. We ended up cancelling that order and sent back the pizza. Overall very disappointed with the service and it was a really horrible experience dining in there. I also felt we were insulted by not getting food early and also felt it could due to racism being a brown and were served poorly. I really lost trust dining out in smaller towns which is my interest and also my way of giving it back to the local communities and this experience make me question if really want to return instead...

Dinner last night was really yummy, we totally enjoyed it. But the breakfast this morning turned out very unpleasant. I ordered "toast, jam and coffee" at $6.95, but wish to replace coffee with chocolate as I don't drink coffee, to my surprise, the waiter charged me extra $2.00 for this replacement. Given chocolate is usually cheaper than coffee, and I always get this kind of replacement without any extra cost anywhere else, I can't understand why the waiter charged me extra? It's not a matter of money, it's a matter of principle... Why this extra charge? He said "we are very busy this morning and I'm the only one working here now". Well ... him being busy is not my fault, we didn't complain that we waited for a very long time till we got served to order, knowing he was busy, why should I be penalized because he was busy? At the end, he brought both coffee and chocolate to the table - I clearly requested to replac it with chocolate, why still serving the coffee on my cost? This is...