OK, I’m gonna first of all start off and saying there are two girls who work at this location who are absolutely amazing and I always look forward to seeing them getting my morning coffee. They are always positive and always put me in a smiling mood. The reason I am posting a negative review on this place is so ridiculous, I have a truck that is less than 8 feet tall. They have a bar Hanging on chains in the drive-through saying the height is 8.4 feet. Every single time I drive through here, the bar rubs against my truck, I have let them know repeatedly. They should probably raise it to the height that it says, especially since it’s a sign. They have told me that they will let the manager know. So I go again, naturally assuming that management has been informed and would fix this, but that has not been the case and again it rubs against my work truck. I can only blame myself at this point for still going to this location of convenience because I’m on the highway a lot for work. But again the customer service and the employees at this location are great! It’s just this one stupid thing and it’s so dumb because it’s so...
Read moreWent to this location with a friend, I didn’t order anything but she did. Her and I were after this group of three in line, She ordered some type of Frappuccino.
The group of three received their drinks and food and they screwed up their order completely. The drinks were made hot and they ordered iced drinks…. they received a cookie instead of banana bread aswell. The group asked for them to remake the drinks and food since they were all wrong and this location wanted them to PAY for the new drinks to be remade. My friend at this time was waiting for 15 minutes for her singular drink. Once she mentioned something to the workers at this location they gave her attitude and they went on with making the drive thrus drinks. Once she received her drink, it was the wrong size and asked to get the correct size and/or a refund for waiting 30 minutes for her beverage.
This location needs to be retrained and have less attitude! That...
Read moreI stopped at the drive thru at approx 12:15 on February 19. I ordered a brown sugar oat americano. It was about 20 minutes driving when I finally took a first sip of my drink. I was quickly disappointed to taste a cold drink of just oat milk. I open the cup and the drink is so white it doesn’t even look tinted with espresso. 1) there’s suppose to be very little oat milk in the drink hence the americano. 2) it doesn’t even taste like there is any espresso in the drink. 3) it’s cold like it just came out of the fridge. What is going on here? Obviously I was extremely disappointed in my order. I was too far from the Starbucks to turn around and get the drink corrected. So I am out of 6$ and I don’t have a coffee drink. Seems like a very expensive drink for a cup of cold oat milk. Disappointing to...
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