COBS Bread — Restaurant in Bedford

Poor customer service.

I get that there is the covid rules and all, and of course I want to follow them as much as the next guy, but it is frustrating to walk in after a customer has walked out with their order and get barked at that you need to go wait outside. It's hard to know how many people are in the store and frustrating for the rules to be applied unequally. Really don't know what makes me different than the next guy.

Surely there must be a better way to signal that it's ok to come in if it's such a big deal to the point where the employees will be snarky with you over it while poking their noses out of their masks. Maybe some kind of light or person counter outside?

The bread is good, mostly because it's fresh. It's not artisan quality but definitely a great step up from wonder bread and convenient to be in Bedford. I keep getting discouraged to come back and hope that cobs will take some action to improve the experience. I think it would prevent a lot of customers from becoming...

I went to this location on a busy Saturday afternoon. The place was lined up out the door but it moved fast and staff were keen to call the next guest in line. It smelled delicious inside! I found it odd however there was no actual menu on their digital boards. Because it was so full, I wasn't able to see the selection under or behind the counters so once I got to the line, I had to ask what the options were, prices, combo options, and what they had available. The gentlemen who served me was very friendly and knowledgeable and for a selection of 6 assorted pastries, the price was reasonable. I did not see anyone, front or back of house, wearing a hairnet which for a bakery I feel like should be mandatory especially in the kitchen. Overall, the experience was good and I would return for a loaf of bread or scone if I'm in...

If you're looking for really great baked goods then this is the place you need to visit. Don't be put off by the line, because there's always a line and it moves quickly. Everything is absolutely fresh because at the end of every day the baked goods not sold are donated to local food banks so while indulging in your favorite treats, they're doing good for the community. They even took an entire day of sales to donate that cash to the parker street food and furniture bank. So, on every level you'll feel good about buying from here and the owner(s) is elbows deep every day too,working with...