Quite possibly the least organized "fast food" branch I've ever witnessed.
A customer can stand at the counter for 10 minutes without being acknowledged, the set up is inconvenient for any employee working.
Seeing first hand the lack of organization and the frustration it causes to both customers, and a select employees, I'm truly surprised there are still customers going and employees working.
I'm a patient person, and I never like the idea of getting fed up of waiting, however when you stand in a line of two people and you have to wait nearly 15 minutes just to order a coffee, it becomes a problem.
They need more staff, and a better idea of workplace etiquette and...
Read moreMy gf and I stopped in on our way thru eganville. We were treated horribly. Woman at the cash didn't even acknowledge us as we stood there for about 5 min. Then another employee came in from her smoke break and proceeded to make orders before even washing her hands. We left and will never return Time to hire some new staff who treat the customer with respect Side note - As soon as we walked in the store stunk like really bad B.O.
Edit-- filled out online complaint form like I was asked but was never followed up by anyone at headquarters.. just avoid this place because nothing...
Read moreNot a good experience could not hear the lady threw the drive thru and she would not speak up I am partly deaf asked for a bagel with cream cheese i got one with butter so I told them it was wrong she then asked my daughter if she would like it so my daughter took it getting ready to eat it 2 minutes later they asked for it back then tried to add cream cheese to it over top of the butter i didn't want i then said I won't eat butter and cream cheese so they threw it away and made me a new one will...
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