Subway — Restaurant in Brampton

I ordered two subs on the app. One was Italian classic. What was given was Italian herbs and cheese. I cannot eat cheese, and when I went back to the restaurant 45 minutes later, as I had to drive 15 minutes home and then 15 minutes back when I found that it was wrong, she offered only to change the bread. By that time, the contents were soggy and not enjoyable, but she was insistent that she did not make the sub wrong, even though the order clearly states classic Italian. She would not budge and kept saying it wasn't her fault, and I understand that she felt that way, but ultimately she was not helpful at all and proceeded to help other customers before mine. I have ordered from this subway many times before, and this woman is the same woman that put hot sauce on a sub but I did not order it, and tried to blame me. I will not be ordering again from this subway, and I urge the owner to retrain their employees to provide better...

I eat here very often. But today just really didn’t went well. Firstly the employee (girl) didn’t even notice that i was standing there. And somewhere i get it that she was busy doing her closing duties. Secondly i asked her to toast veggie patty and bread separately IN THE OVEN and she microwaved the veggie patty so i asked her again if she can run it in the oven a real quick and she didn’t listen just completely ignored me and started making the sandwich. Just a FYI i asked her twice. Both in English and Punjabi since i was just tryna deliver my message to her. Then she started arguing over that fact that i did not tell her what i want. Idk if she’s having a bad day I respect her. But when its about serving food we go lil more calm and listening skills should be there. I have worked in food industry too I really appreciate some decency in communication when you are doing a great job like...

I’ve visited there 2 times and complained them about flies over the food. One time the girl was extremely apologetic and other time when I complained about the flies over the food , server over there was extremely rude her name was Mandeep or Manpreet. She said that she won’t repeat her name I don’t have time for that and was denying to put fresh vegetables in the subway. She started arguing and was not ready to use fresh vegetables. She denied to give any information about...