Tim Hortons — Restaurant in Brampton

After numerous terrible drive thru experiences, i decided to go in an order from the store front.

Ordered a donut and a bag in orange pekoe tea. The was okay...definitely not fresh. The tea was a disaster. While waiting for the order, I watched the girl make the tea initially putting a bag in the tea and letting it sit for a couple seconds. After a couple seconds the girl then removed the tea bag and put in another one. Not thinking anything of it at the time after I left and took my first couple sip I realized that they put the wrong flavor of tea in and instead of making a fresh one the girl just left it. Very poor quality and service. Wasted 2 dollars on a 2 flavored tea. Tim Hortons has become a joke!

Terrible drive thru. They dont even ask how you would like to pay, they just assume its debit. Before i could even get my card back in my wallet my coffee was being thrust into my face. Then before i could even put my coffee, down my muffin was in my face and before i could even grab it the person working the window let it go and fell out of the bag and into my lap and now I have chocolate chip stains on my pants for the day. I understand a drive thru is meant to be quick...

My real rating for this tim hortons is -207. This Tim’s shouldn’t be rated higher than one and that’s only because unfortunately “1” is the lowest it goes. Worst tim hortons ever. The staff is indescribably rude and unprofessional. Usually there are 6-8 people working, and yet it takes them 20 minutes to serve one person. the employees usually have an attitude even when they mess up orders which makes no sense. Being rude when you messed up someone else’s food ????? They rush when they’re making the food and drinks which is probably why they never make anything right. Customers are paying for their food/drinks, no one gets anything for free so it’s shouldn’t be too much to expect your food to be made properly. They’ve often even handed me someone else’s order which is just ridiculous. Literally all the reviews are complaints people have about this location, it’s clear the staff is problematic. This entire staff either needs to be retrained...

attendent:welcome to Tim hortons how may I help you me: yes can I have a large coffee triple triple plz . atndt: anything else me: yes can I get a crispy chicken sandwich atndt: sorry we are out me: cmon thats ten days in a row you guys are out atndt : anything else me: yes can I have a boston cream donut atndt: sorry we are out me: can I have a toasted bagel with herb and garlic L atndt:sorry we are out me : are you sure you are out of all bagels atndnt: yes me : not even any kind of bagel atndnt : no me : okie I'm gonno come inside and chk that atndnt : we have just all cheese bagel me: okie can I have that toasted with herb and garlic plz attendant : yes it will be 6$ . me ru sure 6$ atndnt: yes bagel with hrb and garlic is 4$ and 2 $ coffee me : seems a bit high atndnt : yes: bagel is $3.20 and 80 cent for herb and garlic. me : okie no problem. when I opened the bagel 20 min after to eat it wasn't even toasted and I feel I was...