Gino's Pizza Brantford — Restaurant in Brantford

Ordered pizza here last night as it was one of the only places open and we were close by. Turns out we should’ve read some reviews first because the food wasn’t even edible and the service was poor (they locked the door, and when we knocked and were let in, our order was sitting there ready and the guy said he forgot..). We ordered a pepperoni and mushroom pizza, bruschetta and garlic bread to keep it somewhat simple as it was half hour til closing time, and he accepted the order quickly so we thought that was a good sign. For the record, we were neither desperate nor drunk, we were just hungry and pizza sounded better than Burger King at 2am. However, I don’t think even a desperate drunk would’ve eaten the food we were served. The pizza crust was hard, chewy and had a weird flavor and the cheese was thick and cold. The garlic bread and bruschetta both had a sprinkle of cheese on them: the only 2 reasons we could tell them apart were that there were about 10 pieces of chopped tomato sprinkled on the bruschetta and the garlic bread looked toasted while the bruschetta did not…either way, not edible. The whole situation was extremely disappointing. Honestly it looked like the food was taken out of a freezer and barely reheated enough to be consumed. If we’d have looked at it before we got home, we would’ve given it to the hungry dog sitting outside the shop. Poor thing looked hungry and he wouldn’t have known how bad the food was, he’d of just been happy to get a treat for once. Long story short - For a business that chooses to stay open late, they put absolutely no effort into their food. If last night represents what the food looks like during the day as well, I’m not sure how they’re still...

I usually like this place, despite the extremely unhygienic practices. I especially liked their poutine, but this time the treatment myself and my partner received was horrible, and so was the food. It was cold, tasted bad, and just entirely ruined my appetite.

We were the first people in the building but the last to receive our single item order, even after another individual, who arrived after us, received several pizzas. We waited close to 20 minutes in the extremely unclean, hot, cramped, seating-less space for our single poutine. One would think they would fill orders as they come in; but being the only white people in the building and receiving our order last, despite ordering first, and receiving the food in the horrible state it was in, I now believe that this place is very racially biased; and I really don't like having to say that.

I witnessed the individuals handling the food directly with un-gloved hands, (while also handling a cellphone the whole time), unclean and clearly very old tools (which were dropped on the very unclean floor), and there were insects everywhere; including all over their display pizzas.

I've had poor experiences with this establishment before, receiving undercooked pizza crust and rude treatment from the staff but today is definitely the last time I will be visiting. The food this time around was so inedible that I consider it a total waste of my money and wait time.

I absolutely do NOT recommend purchasing any food from here, if you care about your health. With the state the inside of the building is in I have no idea how they are permitted to be serving food. Its...

I was looking for a quick dinner idea, and a pizza sounded ideal. I went online to check for specials and after finding what looked like the one, I clicked on the icon to order, but nothing happened. I tried a number of other ideas and found I was getting nowhere. The last resort was to call the order in, so I asked what the order came to. So I was told it was about $28, which seemed high, so I went back online and found they were charging $3 more to call in the order. Great scam by offering a deal, then making it impossible to order online so you end up paying full price anyway. I called back and was told it would be $28, and when I said I calculated it to be about $25. That's when he told me thats if I ordered online, I was told it would still be $28, and I cancelled the order. A short arguement occurred because he had already put the pizza in the oven. Too bad I said, I hope you enjoy it. Well I was told he would send it at about $25. LOL, but when the driver came he asked for $28, and we told him that's not the agreed price. Bottom line is we won this time, but how many times have we been overcharged because we haven't followed a pizza joints instructions to a t. I may be getting old but I'm still a math wiz, so I am starting to...