Poulet Rouge — Restaurant in Brossard

Tried this Poulet Rouge location for the first time around New Year's. Like others have noted, the person taking the order did not look like he wanted to be there. Short in his responses, not friendly, handed me the wrong change amount (5$ exactly was missing) that I had to ask for as he was walking away from the cash.

One thing that was really unsettling to me was that they had about 5 employees behind the counter all of which were speaking a foreign middle-eastern language (not english nor french) really loud to one another and not really paying attention to what they were doing or customers. None of them looked like they wanted to be there and all of them had a ''blasé'' attitude. The chicken was dry/overcooked and mostly bland. The sauces saved it somehow.

Overall the experience just wasn't great it did not feel welcoming and I haven't gone back since because of that

It was a really big contrast to the experience I had trying Poulet Rouge near Sherbrooke which had friendly and welcoming employees that spoke french/english behind the counter and were paying attention to orders & what...

BARE HANDS?!

I love Poulet Rouge and I've been eating from the downtown branch almost every week.

However, I went to Brossard branch this week and the woman who was serving my order was not wearing any glove while filling the bowl. As she is holding the bowl with her bare hands, I can see her finger touching the rice.

That is extremely disgusting guys. If you ask people to wear masks in your place, you should consider the hygiene from A to Z then. Wear gloves too when serving the food!

Surprisingly, I found on Google in your location a bunch of pictures where they fill the bowl without gloves and they are supposed to be "Ads" pictures (attached).

Next time I'll take a video and make a report at Sante Quebec.

Update: It seems that other people reported about this issue in the past reviews. So I'm not the only one...

So disappointing. This was my second time getting Poulet Rouge. The first time a friend ordered and picked it up but this time I went in. The staff were rude and seemed to expect you to just know how it works. One of them rolled their eyes when I asked a question about the flavours. If the staff is gonna be rude, at least put up a sign explaining the steps somewhere. The employe at the register asked me if I wanted avocado purée which I said yes to (and I think I paid for? I’m not sure because I never even got my receipt) but it was written on the little order sticker. I did not get any avocado in my bowl. The rice was dry and the pieces of chicken were tiny. I won’t be...