KINTON RAMEN APPLEBY BURLINGTON — Restaurant in Burlington

Our first impression of the place was great super clean restaurant. Owner have staff cleaning chair legs and floor with rags constantly. We order uber eats from here all the time. So we wanted to try them fresh in restaurant. The waiter was very quiet and I couldn’t hear him speak. Kept having to ask him to repeat himself. We were going to order the combo for two. It comes with 2 ramen, 2 sides (fries and gyoza) and 2 drinks. We asked if we could sub the fries for tokiyaki balls. The waiter didn’t know so he called over a manager who said no. We pointed out the fact that fried gyoza and tokiyaki balls were all $6.99. He said they are but the profit margin is less so it won’t do. They should probably be priced differently then and not charge people $7 for a small fries with some sauce on it then since the margin is so high. Menu does not say no subs.

I’m pregnant and made sure I ordered something that did NOT have raw egg. And for some reason was given half a raw egg. My husbands order has two halves. But was only given one half. So yes. They put one of his in my bowl. Not a big deal. But the restaurant only had 2 tables being served. Ours and someone else who was finishing up. So how do you mess up on a limited menu.

I also asked for a plastic take out spoon, knowing that have it because again I order uber eats from them all the time. And was given a fork. To feed a 2 year old ramen that contains soup. Thanks.

There was a super friendly women waitress. Very loud(in a good way) and welcoming. I think she is single handedly saving this restaurant and trying to recover lacks that others cause. Providing 1 star because I think the manager was not friendly and welcoming. We will not be dining here ever again.

Spent $56 on two ramen and 2 sides. No drinks. Just ice water.

Kinto style restaurants has always been backless chairs. So if you need a back rest find a table against the wall but one person would always be backless. Also the chair leg...

We love ramen and were excited when Kinton opened in Burlington. Unfortunately, the service is quite poor and the servers need lessons on proper service. The food is at par with other Kinton locations. For great ramen and service, you're better off at Kenzo or Konjiki.

We've eaten here 4 times now with only the first visit yielding good service. I'd specifically like to call out poor service from Samuel and Stella. My primary issue revolves around general inattentiveness despite there being minimal occupancy when we've dined in for lunch.

Both Samuel and Stella forgot our drink orders on two separate visits, even though we were one of only a few tables dining - other tables received their drinks before us though the drink types were the same. We had to follow up with Samuel twice and Stella once to inquire about our drinks.

During our visit with Samuel he also forgot a pork donburi even though it was ordered separately after the initial order had already arrived at the table. He seemed more interested in standing around the kitchen and chatting with other employees, which we have witnessed on more than one visit.

With the exception of our first visit, we have not had any servers proactively check in with our table, including not having our water refilled. We have had to flag them down as they stand at the kitchen chatting. I'm writing this review with two empty water cups at the our table and once again poor service from both Stella (who just disappeared after taking our...

Just came back from a lunch at Kinton. As a fan of other Kinton Ramen locations, I was excited to have one locally in Burlington. Today, I finally got the chance to visit during lunch.

Upon arrival, I was promptly greeted by the staff and seated at a good table.

I ordered my usual Pork Original with thin noodles and an extra serving of pork. Being a fan, I knew the standard two slices of pork wouldn't be enough, so I always order the extra serving of two more slices.

Service was quick, but when I started enjoying my ramen, I noticed that two out of the four slices of chashu were just pure fat, without any meat. Knowing how chashu is made, I was disappointed because it should be tender, salty, and melt-in-your-mouth, but not greasy.

I spoke with the staff, who mistakenly thought I was concerned about the chashu being undercooked. He quickly took my bowl away, and I assumed they would replace the fatty pieces. Instead, they added another fatty piece that was freshly torched.

The restaurant got busy, and I lost my appetite, so I ate around the pork and raised my concern again when paying.

A good tonkotsu ramen should never leave you feeling greasy, and good restaurant staff should ensure they understand why food is sent back.

Sadly, due to the quality of the chashu and the lack of proper customer service, I will not...