Subway — Restaurant in Burlington

This subway is trash. They are chincey on the toppings and the guy doing my salad specifically picked all the butts of the tomatoes.. Which sucks because they're more firm. Anyway... They left myself and my boyfriend up at the cash waiting to check out and started the customers order behind us so we waited until they were done doing her sub for them to come back and cash us out. THEN as we're eating, a younger girl came out to sweep and mop the floor meanwhile it was pretty busy in there so.. Not the greatest time to do that. Our baby was sitting in her car seat and the girl swept and mopped right up to our babies car seat getting dirty mop water on it - not to mention the harsh chemicals we could smell while eating.. Major turn off (also don't think that's great for our baby). She also got invasive and mopped right out to our shoes (got a nice black mark on my shoes from it, whatever I wiped it off). But now I have to worry about walking out of subway with wet floors while carrying a heavy car seat and baby inside. There was also an elderly lady with her walker getting ready to leave and I'm sure she didn't appreciate the wet floors either. The two staff members behind the counter were glaring at us too while we ate which made is super uncomfortable. We usually like this location but lately it's gone down the drain and we won't be back. The subway location in oakville just off of Royal Windsor can do better than this at 2am than these guys at this location can at 2 in the afternoon. If you're reading this review, don't go here unless you wanna be...

If you ask for a sub of the day here, they will proceed to make footlong sub of the day instead of the six inch, without bothering to ask you which one you want and then will argue with you about it that they are technically correct and that I didn't specify exactly which size I wanted. They're pretty dumb. Given that there are two different sizes for the sub of the day, wouldn't it make sense to ask the customer which size they want, if it wasn't mentioned? Half of that footlong sub was needlessly wasted due to incompetence on their part.

I've never seen any other business operate like this. If you go to a movie theatre and buy tickets to Wonder Woman, they wouldn't just print out IMAX tickets and then argue with you that you didn't specify that you wanted a regular screening. If there are options, you tell the customer what they are. Learn how to do proper business.

In case you're curious, this happened just before 11am on August 29, 2017. It was a woman who took about a minute to come out and serve me because she was on the phone in the back...

Subway, you lost another customer!!! Why? Cuz you removed SWISS CHEESE. You are selling USA cheese?!!! Thats FAKE cheese! I call it pressed pasta. It wasn't even lie down beside the cheese. I am from Europe and only in EUROPE is good yellow cheese, where that cheese there can be named a cheese, that yellow one. Too bad, Subway, instead of increase the number of customers you decrease it, why???? Please tell me. Today I bought a sandwich and I was shocked when the Subway worker told me "they dont sell SWISS CHEESE anymore but instead of that they sell USA CHEESE. The USA cheese (not even Canadian!!!!) should be THROW to garbage instead. Do the Canadians cannot make the cheese in Canada for Subway? Do we must eat USA CHEESE in Canada??? IDGAF if Subway is USA. This is ridiculous. From today I will make sandwiches for me AT HOME with EUROPEAN CHEESE. Where the quality and taste of EUROPEAN CHEESE compare to USA CHEESE is...