Mediterranean Bakery Inc — Restaurant in Burnaby

I’ve been a regular at Mediterranean Bakery for quite some time, and while I initially enjoyed their offerings, my recent experiences have completely changed my opinion of the place. Unfortunately, the customer service has become so poor that I’ve decided I will no longer be returning.

Over time, I noticed that the two women who usually work there started treating me with attitude as if my presence was a burden. Since day one, I’ve been grabbing the bread from the racks without any issues but after a while they’ve been consistently rude and unfriendly, which has made each visit feel increasingly uncomfortable.

Today was the final straw. I walked in with a smile, greeted them with a “good morning,” and picked a bread I was ready to buy. Instead of responding kindly, the woman at the counter immediately scolded me for choosing a bread from the racks rather than the display because they’re « specialized ». There was no sign indicating this, and the tone was completely unnecessary.

When I went to pay the bread, I handed her a toonie and a loonie, then began counting coins for the remaining amount. Before I could finish, she snapped saying no cash next time and that she prefers debit. I calmly explained I just wanted to use up some change I had at home, but she remained cold and dismissive.

To anyone considering this place: if you don’t want your day ruined, I highly recommend you go elsewhere. The bread might be decent, but the attitude and rudeness from the staff are absolutely not worth it. No one deserves to be treated like that over something as simple as buying bread. I’ve never in my life had interacted with a staff as rude as them. Sadly, this bakery has lost a loyal customer — and I’m sure I’m not...

⭐️⭐️⭐️⭐️⭐️ Absolutely love this bakery! I randomly found this place while driving around and I’m so glad I did. The moment you walk in, you get that warm, fresh‑bread smell that makes you want to try everything.

Their olive and rosemary sourdough was incredible—crispy crust, soft inside, and packed with flavor. You can really taste that they use good, organic ingredients, nothing feels heavy or processed. I also grabbed a small focaccia to take home and it disappeared within an hour.

The staff were super friendly and happy to talk about their breads and the grains they use. It feels like a little piece of the Mediterranean right here in Vancouver.

If you love fresh, organic bread and real flavors, this bakery is a must‑visit. I’m already planning my...

I came here to buy bread and I’ve never encountered such rude & terrible customer service. This is unacceptable for such an establishment. Asian lady at the front would not allow me to pay using change. There is no sign that says no cash. She was demanding saying only $1 and $2’s. How do you run a business and deny currency which would pay for the item? Money is money. If math is hard for you and you can’t process change then maybe put a sign up. Will not be coming...