Feb 27 2022: The owner’s response and lack of interest in owning upto their employees’ inappropriate behaviour, which I clearly described below, only speaks of their ignorance and nothing else. I would only hope that they can explain the situation before calling a review “fake” and a patron “naive”. At the least, a business should be able to take customer feedback, based on their experience and try to improve!
Feb 24 2022: to owner’s response- After the 5th time of asking I finally had mentioned to the staff that I was using my own hotspot and there was absolutely no response, and all they did was listened to what I had to say and look away with zero word. Quite ignorant and an unfortunate experience for a first time client. Sorry.
Have been here once and experienced horrible customer service. Quite discriminative. The same staff members that had a very friendly approach to their regulars, would barely show any interest to respond to my one question, even after the 5th attempt. Definitely not going back or recommending to...
Read moreI almost hate to give this café a great review, because the delicious sandwich muffins might be gone by the time I get there. Interned in the muffin is a baked egg, encompassed in a blanket of green onions, bacon, cheese and muffin. I make sure to stop by, whenever I'm on that side of the city.
I buy them to share with coworkers, family and the breakfast muffins freeze well.
The owner is nice and makes a variety of fresh muffins daily. Tried a carrot nut muffin with nuts and brown sugar, topped with an almond. The top texture was like a coffee cake. There wasn't any nuts in the middle, but I'd go just for the muffin tops if they sold them.
I haven't tried the beverages, because I spend all my money on the...
Read moreThis is a small cozy cafe, tucked away beside the walk-in medical clinic near HomeSense. I might not have found this great place if it weren't for having to see the doctor. So glad I did. The owner was so kind and patient with me as I changed my mind a few times and she even let me have a free taster of her homemade soup to help me decide what I wanted. I don't usually have much soup in the summer but hers was so refreshing and seemed to wrap its arms around me. Is it possible to feel better just from homemade soup? :) There is a warm welcoming feeling of community in this secret coffee house. I look forward to my next visit when I will definitely be treating my self to the homemade Nanaimo bars...
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