Hidden Spot Entertainment and Arcade Bar — Restaurant in Calgary

10/10 DO NOT RECOMMEND For the following reasons:

1. try to get a drink and change for the pinball machines; told too busy for that just give me 25 I’ll give you a roll and start you a tab - literally the only people standing at the bar no line not busy, so confused
2. beer served in broken glass
3. to pay tab - tab doesn’t exist “what did you order
4. beer 8.85 change 10.05 - uhh nope that’s not right - to annoyed to argue at this point
5. put nickle on counter to reach for additional change to tip server and server behind bar in the rudest tone “wow thank you sooo much” like you wanna park that attitude I’m working on it considering you’ve been borderline useless at your job you’re in no position to be throwing shade right now
6. Music is so unbearably loud I’m 1/2 a foot from my bf’s face and he can’t hear a word I’m saying; if you have a dance floor upstairs maybe your excessively large speaker shouldn’t be on the main floor pointed directly at the tables and games were people are trying to converse and play games Based on your rude staff and over all atmosphere I can’t say I’ll be back.. I’d...

I’ll get right into it. The service from owner/employee (Laura) was very uncomfortable. Ill explain further, as soon as i walked (Laura) started walking me through their menu after asking for a table (I felt like i was at a drive through). Normally you allow/welcome your guests and at least allow them to be seated first. After making an order and received it she seemed to push hard several times after if i wanted more drinks and food after telling her i am ok. (I almost felt bad for saying no so many times). When i was paying my pool tab which is half off Sundays (Laura) always tries to charge me full price, when i mention that its half off today she acts like she had forgotten and corrects the price on the debit machine. Im confident this is done on purpose since this happened to me multiple times and to a friend of mine. At the end the food and tables were ok. I WOULD RECOMMEND TO THIS OWNER TO STOP BEING PUSHY WHEN IT COMES TO...

This Friday night my little sister and her friends were on our way after feeling uncomfortable at another pool hall. Upon entrance the security Adrian asks for ID and when shown in my wallet immediately puts his hand in my face and say so can’t see that. In no way was anyone disrespectful and this man runs to the head bar tender lying about me saying profanities and being rude to him. Alexis was super sweet but not on shift trying to make us feel better and lighten our mood. We even spoke to the manager very respectfully and were not allowed entry. They have a very emotional security guard named Adrian that was the only one rude in the whole interaction and proceeded to run and “tattle tale” - this is all so unserious. We stood outside laughing with the regulars and will be back on Monday to visit for the first time and visit the lovely Alexis. She is the only helpful...