Subway — Restaurant in Calgary

Worst experience ever, So I went on friday over there and ordered one footlong which i wanted with the vegetarian patty inside so the lady over the counter charged me extra for that like 2 dollars extra.. so how come meat ones getting meat for free lolzzz and then on top of that what she did was she costed me 12 dollars for one footlong ,like seriously! And it was a basic subway with basic sauces and just one vegetarian patty ,nothing extra, and when i asked here is it the same everywhere? she said yes its the same way..So she played pretty smart she took one food long and splitted in half and costed me for two like seriously girl.. its so frustrating how she fooled me when i was actually telling jer again and again that I usually eat it and nobody ever costed me extra and 12 dollars for one footlong was something like way too much to ask .i will never recommend anyone...

ORDER NO: 1/A - 445266. Probably the worst customer service amongst Subway in Calgary. Despite promotional signage clearly advertising a $4.99 deal, your staff seemed unwilling to honor it. When I politely asked the lady at the till to apply the deal to my order, she instead engaged in an argument, insisting that I should have mentioned it before my sandwich was prepared. This left me baffled, as I fail to see how the timing of my request should impact the validity of the promotion.

It's evident that there is a need for better customer service training among your staff, as well as improved awareness of current promotions. Customers should be able to expect consistent and respectful treatment regardless of when they inquire about a promotion during their...

Worst experience I have ever had at a subway and I eat there at least once a week I choked on the white parchment paper that they use for the meat complained about it to the manager and she says oh I don't think that happened from our sandwich it's never happened before worst customer service skills I've ever had I will not go back to this location ever again and they're lucky it happened to me and not my kid they would have a lawsuit on their hands and yes I get it you are training people but as a manager it is your job to make sure everything goes out right and then not to cop an attitude with customers the owner of this location really needs to put in some work and teach their employees some customer...