Wendy's — Restaurant in Calgary

My experience at this establishment was deeply disappointing, marked by a frustrating 20-minute wait and shockingly rude staff. From the moment I arrived, the lack of basic courtesy was glaring. The staff displayed no personal skills, making interactions feel cold and dismissive. Not a single apology was offered for the delay or their unprofessional behavior, which only added to the frustration.The wait time was unacceptable, especially without any acknowledgment or effort to address it. The staff’s attitude made it clear they had little regard for customer satisfaction, showing no attempt to engage politely or resolve issues. It felt as though they were indifferent to the inconvenience caused, which soured the entire visit.This kind of service is inexcusable in any customer-facing business. A simple apology or a bit of warmth could have gone a long way, but instead, the experience left me feeling undervalued and unlikely to return. I strongly urge management to address the staff’s behavior and improve training on basic interpersonal skills. Customers deserve respect, and this place fell far short of that standard. Save yourself the hassle and avoid this establishment until they prioritize basic courtesy and...

Apon arriving in the drive through the first thing I noticed was the screen on the speaker is out my boyfriend ordered our dinner and asked for a baconator with only cheese mayo bacon burger and bun NO KETCHUP we got up to the window the first was not working so went to the second where we noticed the window hardly functioned the guy had to reef on it to get it to open only a quarter of the way we got our food after them almost forgetting to give us our drinks and got half way home (15 minutes from the store) and realized my burger was full of ketchup the one thing i specifically asked not to have on my burger the guy even confirmed over the speaker twice that it would not have ketchup well it’s the most ketchup I have ever seen them put on anything looks like my dog will be getting Wendy’s tonight so he will be happy but I for sure am not happy in...

I always give places 3 encounters before writing a review. The last 3 times I've been here, I've had the worst service of any Wendy's in Calgary. I waited three times as long to order my food than it took to get it to me they have the order messed up. I've ordered bacon poutine in the past and had a regular one that was open and soaking through the bag because they put it in on its side. I've had to sit and wait for staff to finish their conversation before I can order more times than I can count. I just asked for take out as I ordered meals for me and a few coworkers and was giving a tray and had to carry all the food out by hand I'm absolutely done with the lack of care or service from this location and have informed all of my fellow colleagues that we will drive to another location until this location can fix...