Pita Pit — Restaurant in Cambridge

Extremely disappointed after my 5th and last trip to this location. Every time there has been an issue with portions and rude staff but today really set me off. The only reason I kept returning is because it is the closest location to my house but I can’t put up with the constant arguing with customers when you won’t provide the right order, portions, or adequate customer service. I ordered a South-West chicken (which is more expensive than a regular chicken breast because of the sauce). Had to constantly ask for more of each veggie as four cubes of each vegetable is ridiculous. Then the lady brought over the meat and it had no sauce and was plain chicken breast. I reminded her I paid for a South-West. She put some sauce on top of the pita. I said this is not the same as when it is cooked in the sauce. I paid for South-West and also tipped you. She continued to say that I was only getting the chicken breast and wouldn’t put it back on the grill with the sauce nor would she remake my order.

I never have an issue at the location further up Franklin blvd or either brantford location. But this location and the cheap owners are a complete joke. When someone pays for something, and even tips you, you don’t give them the wrong order nor do you refuse to make it right. Absolutely ridiculous.

I am not writing this to try to get anything for free or a refund. I am writing this as this franchise and these owners make the whole corporate brand look bad and are not good representations of the other locations.

Stop trying to cut corners and costs and give the customer the right order especially when you are tipped. Won’t be returning to this location and will continue to recommend other locations. I’m not trying to be rude but when you pay $15+ for a Pita you expect...

Wow. Thats was so disappointing. What happened to Pita Pit? Ive been to pita pit once before and when I went there their chicken Cesar wraps were soo good. Today I went in to treat myself to discover they basically turned the place into shaworma wraps. Chicken cesear was hardly even on the menu below all their indian food, and was waaay over priced, over $15. $15 is restaurant prices… I should have kept going down the street to boston pizza. Would have had a waitress, fries, a nice place to sit and eat, a drink, ect. Not to mention, the wrap itself was sad and sorry… mostly lettuse and not even close to as meaty and full as they used to be. Sorely disappointed and wont be back wasting my time or...

Three times now I have got terrible gastrointestinal symptoms after eating here.

Each time I have gotten a rice bowl with NO meat and a smoothie with protein. Maybe the rice is no good? Maybe the black bean? Maybe the milk from the smoothie? Not sure. But SOMETHING is not right.

First time I couldn't be positive if it was from pita pit or not so I let it slide.

Returned again to give it another chance, and again sick after. Terrible stomach cramps and diarrhea. Okay there is a pattern starting here...

Returned a third time to concrete confirm my suspicions. Again, terrible stomach cramps and diarrhea.

Three strikes and you are out. Yall have...