Quay West Kitchen & Catering Ltd — Restaurant in Campbell River

Quite easily the most bizarre dining experiences of our honeymoon. We stopped in after driving by a large hand painted sign advertising frozen cocktails. Since it was one of the hottest days of the year we thought it’d be worth a stop.

We were seated a nice table by the water outside and given our menus. We located the offering of a pitcher of blended pina colada and decided to lock that in. The waitress eventually came by and gave us a monologue about how the menu that we had was out of date so they don’t offer the pina colada blended now. Okay let’s make it easier: we’ll just get beer. “Unfortunately someone messed up and all of our tapped beer is warm.”

Okay time to get ahold of a new drinks menu I guess: So we ask for a copy of the updated menu, well apparently she’d be told that the updated menu wasn’t allowed outside. So after some convincing her we’d take good care of her special menu she brings us out the new menu. The new menu only offers pitchers of blended margaritas, fine enough we’ll do that. She comes back and tells us that the classic margarita flavor is unavailable. Okay, we’ll get a mango margarita. She then leaves again. Comes back with a pitcher full of classic blended margarita (somehow now available?), but gives us an ear full about how the bartender says we don’t do pitchers of blended margaritas, (even though it’s advertised in bold at the bottom of the menu?!). Unfortunately the margarita was the worst I’ve ever had: brutally watered down and definitely did not containing the advertised amount of tequila or flavoring.

Bizarre place, bizarre service, the food was definitely the highlight and so were the laughs that came from the 45 minute journey we went on to receive a drink that they had gone out of their way to advertise on...

We visited this waterfront restaurant with some friends who live in Campbell River, and they claimed they had better service in their prior visits. We waited over an hour for our meals to be served. I had the Salmon burger and it was tasty if somewhat messy. No one complained about their meals, so I suppose that's good. The price was above average, and while I would like to say you get what you pay for, the prices don't reflect any better taste than less costly establishments. The service was agonizingly slow, and that's unforgivable even if the views are nice.

2024 Update: We revisited The Quay West restaurant again and the service was much better. Our meals were served in a timely fashion and the staff were very friendly and attentive and helpful.

I chose the fish tacos this time, and there was not enough fish and way too much cabbage, so the balance was off, but there was a spicy zest that I did really like about them. Everyone else thought their meals were good, so this seems to be an improvement too... Prices were averaging around $20+ per meal and that seems to be fair given the costs of running a restaurant this year.

Plenty of free (2 hour) parking near the Quay, and we had a pleasant walk along the waterfront while we waited for our guests to arrive.

Very nice to see an establishment improve, although sometimes these reviews can be skewed by something as simple as the popularity of a place overwhelming the...

Quay West is a true Campbell River gem, pairing creative seasonal flavors with one of the best waterfront views in town. The atmosphere is relaxed and welcoming perfect for date nights, family gatherings, or simply enjoying the marina from their pet-friendly patio.

What makes Quay West shine are their seasonal specials. In the summer, you might find fresh, vibrant dishes like grilled peach and chicken salad or smoky BBQ platters perfect for patio dining. Autumn often brings cozy comfort food such as braised short ribs or roasted squash soups, while winter leans into hearty classics like slow-cooked stews and rich pasta bakes. Come spring, the menu brightens again with lighter plates think citrus-infused fish or crisp, garden-fresh salads. This rotation keeps every visit exciting and uniquely tied to the season.

The true heartbeat of Quay West, though, is its servers. Guests consistently rave about the staff’s warmth, attentiveness, and genuine hospitality. From remembering favorite orders to checking in with just the right timing, the team makes every meal feel personal and cared for—an experience that lingers long after the last bite.

Bottom line: With unforgettable service, seasonal menus that evolve with the year, and stunning harbor views, Quay West is a must-visit dining spot in...