We had lunch in Camrose this past Sat Feb 15. I have always enjoyed Wendy's but the service we received that day was surprising. Now to clarify the young man at the till was very friendly, very helpful. It was what happened next that took us off for guard. My sister found a hair in her chili (this was after she had eaten about 1/2 of it) There was a gentleman cleaning up close to us we assumed was the owner? manager? We brought the situation to his attention and he proceeded to check the hair and tell my sister that it was hers. He even went so far as to take the hair out of the dish and hold it up to the light. He still insisted that the hair was my sister's and left it at that. I have never seen anyone go to that extent that he went to for a bowl of chili. It was very sad and frustrating to experience this. No apology or an offer to replace the chili. Will definitely be looking to stop some place else in Camrose after the...
Read moreI have always been happy to eat at Wendy’s. Their Camrose location has been very friendly, well cleaned and delightfully busy yet always had room to sit. Their staff is considerate, kind, hardworking and patient. I am grateful for their keeping costs down and the availability they have while aware of the sacrifice their staff make to serve us on holidays and Sundays.
Most of all I have always made an effort to choose Wendy’s so I can support Dave Thomas’s dream to have every child find a home! Thank you...
Read moreUnenthused, bizarre, slow-witted employees. Have next to no idea what Wendy's as a restaurant is promoting. Anti-technology mindset and rather hostile when confronted with issues relating to customer satisfaction. I have been to his location more than once and the service is very close to unbearable. Now, for the food: Bland, and very small portion size in relation to cost. Staff refuse to perform any extra duties like cooking a chicken breast to get it crisper or making fresh fries as per...
Read more