Wow , let's start saying it was a big surprise to begin with. My husband and I wore traveling to Ottawa and stop for gas , we saw this place and though , " hey Mexican food , let's have some" As we enter , a young woman was behind the counter and I spoke to her in spanish, she ignored me , so I thought she probably didn't heard me ( all tho I'm standing right in front of her speaking to her ) so I repited myself and she didn't say a word so I look at my husband and back at her and said " excuse me, do you speak Spanish? She said no , so ok I though and as I look at my husband to place his order she was gone and a gentleman from India came out , took our order , which it was 2 orders of 3 tacos each , soft tortillas 1 shrimp, 1 carnitas ( pulled pork) and 1 bbq beef in each order , well he ask about toppings so we choose , I ask for 2 drinks " jarritos " , I get my bill and it's $45 !?$*÷ like what , let's mention after paying this ridiculous price , taking our food to the car because it's only 1 table inside and it was busy , our food was cold , Tortillas straight out of the fridge , bbq beef was just curry taste ( not mexican) and if at least they tell you our food is not Mexican but yet that's exactly the opposite of what they advertised, plus cold food and super expensive. Truly the worse meal so far in a long time , unfortunately I didn't took pictures of this place or the meal but believed me when I say it's not worth it . I will NOT RECOMMEND this...
Read moreThe food is ok. Not great, but ok. The problem is how stingy they are with what they give you. They have always been extremely stingy with their cilantro, in the past we have had to go to the grocery store to pick up cilantro to put into our take out. Not great. It has only gotten worst. One time I asked for a vegan bowl with extra guacamole and cilantro. Not only did they skimp on the guacamole, but it was brown on the top which they served me, and they charged me $1.50 per scoop. First they said they didn't have any more cilantro and an other guy said they had some on the back. Ok. On a separate occasion they heard me say I wanted extra cilantro before I placed my order, but when I ordered they didn't have any more cilantro again and they refused to check in the back. For a place that sales Mexican fast food, they sure don't carry the ingredients that make Mexican food. I am to the point that next time I want to get a burrito, taco or anything like that, I will drive the extra 20 minutes to Kanata to get it. What an extremely...
Read moreMy recent visit to GUAC Mexi Grill turned out to be a complete disaster. The restaurant fell short in terms of service quality, food presentation, and overall ambiance. The staff appeared uninterested, resulting in slow and inattentive service. The food itself was devoid of flavor, lacked freshness, and failed to meet even basic standards. The guacamole was nothing more than a tasteless, pale green paste, and the tortillas were dry and brittle. Moreover, the prices were unreasonably high considering the underwhelming quality of the food. The restaurant's atmosphere lacked charm and failed to create a pleasant dining experience. It's clear that the owner's management and attention to detail were severely lacking. I strongly recommend avoiding GUAC Mexi Grill and seeking out a genuine Mexican eatery that offers a far more satisfying...
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