Been dealing with customer service since April 11 about a burnt bagel. It was so burnt that I had to throw it out as it was not eatable. The customer service has sent 4/5 prompt service requests to the manager of this location and they have yet to reach out to me via email or call. 9 going on 10 weeks and no one at TH can resolve the issue Obviously the manager isn’t to worried about customer service or appreciate its customers so I’ll be go to its competitors from now on. Now you want to address the issue and for me to start back at customer service? If you read the comment you’ll see I have being dealing with customer service since April 11 trying to get the manager of this location (unsuccessfully even after 4/5 prompt by customer service to you (the manager directly) so no I’m not chasing after you anymore. Customer service has my info so get...
Read moreOn Tuesday October 18th, 2022 at around 2am and after spending nearly 7 hrs at the local hospital ER, my husband and daughter stopped in to grab whatever food they could as they missed dinner last night. The employee, I don't know her name but it was around 2am so hopefully that helps identify her..... she was so helpful and caring. Made us all sandwiches and drinks while also talking and taking the time to see if my daughter was ok after discovering they had just left the hospital! Whoever you are, you are an amazing employee and I hope your manager sees this and gives you the praise you deserve!
I will definitely recommend this Tim Hortons to anyone who asks! Thank...
Read moreService is always great. Don't usually leave bad reviews but I ordered a farmers wrap in the meal with a hashbrown. My hashbrown tasted fine the first bite, but after the second bite it tasted of pure mold. I didn't see anything wrong with the but that taste made me physically get sick. After getting over it I started eating my wrap, and there is no sauce or cheese. Little disappointed and grossed out with today's food. I'm not sure what happened to the old staff but bring them back, this timmies used to be my favorite for food. Concerned staff potentially aren't cleaning properly and/or potentially serving out of date stock? That taste of mold will forever stay...
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