Mr Sushi has decent food, but the price and the customer service is not worth it. I have paid over $60 for ramen which is made of cheap instant noodles served in plastic dishes. The sushis are okay, though I can only recommend the California roll and smoked salmon. Now in terms to the customer service, this is where my rating drops. If doing an order to pick up, the staff is not going to be considerate to you...specifically if the order is wrong. I am very unsatisfied about my most recent experience when my roomates and I received the wrong order with a different type of sushi. We had ordered spicy salmon, but the rolls we got didn't have any salmon in it whatsoever. We always order this type of sushi, and that one we had gotten was definitely different. We called to see if anything could be done, and we were told we could have a credit so we accepted; however, minutes later we get a call back and the manager argues that we got the correct order so we won't get the credit. We know that we enjoy the spicy salmon roll and this one was tasteless. The spicy salmon is great, this is why it's so expensive, but here we went paying a lot for cheap sushi we did not enjoy. The main idea here is that if we were not satisfied and we were told we would get a credit, but then we are told we are lying or not correct, this is a bad way of managing a restaurant. I will not be coming back again because of it. You get much better sushis and high quality dishes for about the same price at Hojo's Japanese Cuisine. The customer service there is much...
Read moreThe sushi was excellent. The tempura was ice cold... But this is probably the result of it being prepared for nearly an hour before I was allowed to pick it up. This was a very disappointing visit, which is sad because I generally love their food Ordered online, and I arrived 10 minutes after the estimated pick up time. I stood at the pick up counter for 25 minutes before any of the 4 employees would speak to me. I was then asked for the name on my order, and they couldn't find it. They then proceeded to ignore me for another 10 minutes, while I tried to show them my online order, hoping it would jog their memory. During this time, a delivery driver came in, and received 2 separate orders for delivery, while chatting with the chef who complained about how slow they were. By this time, a line has formed behind me that extended out the door, and into the street. The server finally came over to look at my order confirmation, and immediately turned around to collect my order from a table behind her. My order that had been sitting 3 feet away since before I entered the restaurant. Again, I generally enjoy Mr. Sushi a lot. This was very...
Read moreNice place. The service is super efficient. My food came within 5 minutes of ordering it and within 10 minutes of walking in... Albeit my order wasn't super complicated- all veg items, but still I was impressed.
I started with miso soup. I was unsure what the circular floating bits were. The consistency was someone like a water soaked wafer. I asked what it was (just incase) and its dried tofu. New for me but I dig it!
I got the Takagi as well, two prices. Pretty standard and not as sweet as some. I don't want it super sugary anyhow and enjoy the egg flavour. Some places go overboard board with the sweetener.
Finally, I got the yam avacado dragon roll. It's good, filling. The end peices are two-biters which I'd rather avoid as it makes for awkward eating.
I stuck to drinking water and it was topped up as I went which I always appreciate.
So- all in all pretty decent sushi. Pretty mid level quality. I would rate it 5 stars, only I find the prices high for what it is. My bill was $24, have had very comparable meals for $15.
I don't blame them- there isn't a lot of competition. If there was, you wouldn't see a $12...
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