The Factory Downtown — Restaurant in Charlottetown

Went with my wife on a date night tonight, just wanted to relax and eat some food and enjoy a night out, all was going well until my wife needed to use the washroom and a group of 5 guys came to my booth pushed me over and sat down.. i had no clue who they were and none of them spoke to me... one of the guys picked my food up off my plate and ate it on me.. it was the most insanely strange encounter with people I had ever been through. I asked the waitress if she could tell the people to leave as none of them would listen to me, she removed them, but when I mentioned one of them ate my food on me that I wasnt near done with all she said was sorry.. i braught it up to another employee and all they had to say was "welcome to the factory".. absolutely ridiculous and I can say ill never go back thats for sure. I would like to note that the owner did compensate for what happened and he was just as baffled as I was, he was very nice and understanding and I also forgot to mention the food I did get to eat...

Recently came here with 6 other family members. I suppose this restaurant is inspired by American western BBQ houses, though they don't quite pull it off. The menu is simple and relatively small. There's about 7 meat dishes you can choose from each coming with two sides. I got the 6oz steak cooked medium and it came out as advertised. The side Caesar salad was very decent. Prices aren't terrible for middle of the high summer season in downtown Charlottetown.

The service was iffy.. The waitress seemed like she was very fresh and inexperienced.

The food took a LONG time to arrive. Around half an hour, even though there were only 3 or so other tables going in the whole place. Irritatingly enough, the kids Mac and cheese arrived a good 5 minutes after all the adults food showed up. Makes no sense.

The food tasted fine. Nothing to write home about. Would probably go back... If someone else...

This is THE Go-To spot in Charlottetown. There's always some sort of amazing event going on here, whether it be Karaoke during the week, or on Friday and Saturday when downstairs (in 'The Cave') has a night club with DJ Method. The food here is some of the best food I've had the privilege of indulging in on PEI and I regularly eat here. The ribs are very tender and well proportioned sizes make it a must for anyone visiting the island. As well, they have amazing burgers on their menu (my personal favourite is the pulled pork) and, speaking from experience, this burger is always loaded up with Pulled Pork on top of a deliciously seasoned patty. Add some of their in-house BBQ sauce to that, and it's enough to make anyone's taste buds beg for more. Staff are always friendly and very conscious of patrons as they come...