Visited Cobbs as we usually do to pick up Cinnamon Buns...usually to die for. Last week we bought 6, within one day inside the box they were ROCK hard stale. I went to buy 6 more today and voiced my concerns to staff member, she told me that every day all store left overs are given to charity so there was no way I would have received 4-5 day old Cinnamon buns and that I was either mistaken or lying........ Neither of which are true. I will not be returning to this location and will go out of my way to make sure we never return. It was obvious in the staff members comments she did not value loyalty nor does she have the experience to address concerns when you can look at the glass display case and clearly see the dullness of the glazing on the buns. This excuse does not bear any weight as I'm sure that if all the left over baked goods were "given" to charity on a daily basis....this location would be loosing more money daily than it's...
Read moreI tried 2 cinnamon buns and a savory pullapart. The cinn buns, in my opinion, were not good enough, because they were baked onto the paper and when I pulled the paper off the bun got wrecked. The dough was just a tad under baked and slightly tough. I would like the baker to use more eggs in the dough and let it rise 3 times. I liked the application of cinn and the cream cheese icing was good. The savory pull apart was tasty, and it had spinach, and feta. It was good lunch....
Read moreI know times are tough but service is just nasty. When asking for lighter products the girl rolled her eyes. Put over baked product in the box when I opened and asked her to please change she actually asked if I touched it. I was shocked, so rude. Been going there for years, not anymore. Not the first time I dealt with some attitude (many of the girls are nice) but when they are bad they are bad. It's not a lot to ask for when the charge the prices they do for so so products....
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