Brooklyn Tomato — Restaurant in City of Spruce Grove

Overall flavourless, extremely subpar and underwhelming. The broth is the most important element in pho and they definitely didn't get that right. The broth tasted like it came out of a can, unseasoned; you didn't get any star anise, ginger, clove or cinnamon flavour. (I've never said that about any Vietnamese restaurant before. If other restaurants use canned broth, they at least made an effort to season it)

We asked for chili peppers and didn't get any, Bun Bo Hue had no flavour and wasn't remotely spicy, Pho Dac Biet had the terrible broth and both soups were lacking in meat. Order the Five and Six Coloured Vermicelli, shrimp was so overcooked that the shell was stuck on and and you couldn't peel it, meat was dry and overcooked, "fish sauce" tasted like sugar water with a tiny drip of fish sauce. Onion Cake was undercooked and tasted mostly of batter and nothing like onion, Crispy Squid was neither crispy nor squid since the amount of squid in there was so small you honestly couldn't tell there was any in it; definitely don't order that because you're getting charged $12.95 for slightly fried batter, and if you wanted just batter, the onion cake is that but cheaper.

Definitely not coming back since they didn't even get the basics right, and definitely would...

Just received an order via Skip. My husband wanted to give Brooklyn Tomato another chance, I didn’t but gave in. The last few times I was totally disappointed as the prices had increased but the amount of food was cut in half. I loved their vermicelli bowls but when you barely get any noodles there is a problem and the food coming cold and tasteless. Prior to Covid we orders a lot from this restaurant and was never disappointed we used to love this restaurant not anymore I figured I’d get value for my money and this time I just order fresh rolls and some calamari. The shrimp in the fresh rolls were not cleaned properly. And the calamari was so overcooked that it disintegrated when I bite into it. And it tasted like paste. My husband ordered Shanghai noodles with seafood and it came hot which was nice but it was greasy and oily. He had to pour out the grease a few times as the noodles were swimming in it The only thing that came and worth eating were the spring rolls. But then they didn’t send any sauce for them.

Absolutely no value for the money spent. Basically threw over $60 down the toilet.

We will never order from here again. 3 strikes...

We arrived and we were told to sit anywhere so we sat in the booth by the window. We were asked to move as they "need that table for big groups.of 6". First off, don't tell your guest to sit anywhere if you don't mean it. Second, this place is DEAD and there is 3 other booths (one being taken up by skip drivers) and two other tables that seat 6. Not okay, but I'm hungry so I don't argue and we move and halfway through my meal, no large group had arrived but another couple did come in and sat in the same booth we were so unceremoniosly shooed out of and they were served. What the heck?? You've lost my business. I know it means nothing to you and it may seem silly for me to react so strongly. However, please remember that you are in the HOSPITALITY industry and making the guests that are present NOW in your establishment and ready to spend their money should trump any potential guests that MAY show up. That's why your tip sucked. I hope you get it right for the...