Burger Crush, Sooke Road, Victoria BC — Restaurant in Colwood

Taste and experiences are certainly personal when it comes to food, so my critique is simply that, because there was nothing wrong with the food by any stretch and I could see someone simply enjoying their meal here, but it wasn’t for me.

First, the place was tidy, employees professional and friendly.

Menu scanty, which gave me high hopes. Just a few burger options and fries. Cool.

Ordered a cheeseburger and crush fries, which are their fries with cheese and their special sauce.

Two orders actually. And the total for 2 cheeseburgers and fries were $52.00 with taxes. 👀

This was probably where the start of my displeasure started. For that price it needs to be spectacular.

Burger and patty normal size. Ingredients did taste fresh. Lettuce and pickle crunchy, which was nice. I love me a good brioche bun but I don’t love the one I received with the burger flavour. The bun was too sweet and too soft, which made it taste like white bread texture.. The pickle, which was nice, did not go well with the burger special sauce in my opinion. A lot of onion, which can be nice but they were large whole rings and practically all came out with the first bite as I couldn’t chew through them. The burger style was very reminiscent of Dairy Queen. Not bad, but not $11 burger.

The crush fries were really disappointing. The “cheese” and special sauce just did not pair well at all. It tastes of plastic. Neither of us finished them.

I think I would have enjoyed it more at $30 price range but it wouldn’t have changed the flavor profiles. Just not for me. But I know others may feel differently because collectively there was nothing wrong with it. The experience was fine. Just not enjoyable.

The fries without any sauce on it were very enjoyable. I do think I would have enjoyed plain French fries from here.

I wouldn’t go back. And certainly not with my family as that would be over $100 for 4...

First of all it doesnt smell like a place that serves delicious food which may be because of all that vegan nonsense their doing. Speaking of which, I went in with my father and we said two cheeseburgers. I noticed in the otherwise empty restaurant someone who looked like they could be the owner or manager consuming food at one of the tables they had clearly brought from home in gladware containers ( not inspiring a lot of confidence in your product) I found out 3 bites in that I had been sentenced to consume a vegan burger. I literally said two cheeseburgers that doesn't mean one done "right" and one vegan. They made me a new one and it did not justify the price. It was what constituted a salad on a less effective bun with a tiny patty and their bland as heck 'crush sauce'. My Father had the courage to unwrap his burger and was rewarded with what constituted a salad in his lap. The crush fries are overpriced and smothered in bland processed cheese and crush sauce. The walls must be made of the stuff. On the bright side they taught me a valuable lesson about gambling with 40$ on lunch in Victoria. They are going after this american style burger stand style but the problem is those kind of places dont charge that much or have a half vegan menu. I wish them the best but I will not...

I had the most amazing experience at this restaurant, and I absolutely had to leave a review to highlight their exceptional service and kindness. I arrived at 5:35 PM, only to find that they were already closed for the day at 5:30 PM due to a staff meeting. I was disappointed, but when I spoke with the manager/owner and asked if there was any chance I could get a small order of nuggets, they didn’t hesitate for a second. Without a moment's thought, they asked their staff to prepare the order for me, even though the restaurant had already officially closed.

What stood out to me was how everyone was genuinely happy to make the order, despite the fact that they were already done for the day. This level of generosity and dedication truly shows how well the staff is treated by the owners and management. It’s clear they prioritize not only great customer service but also a positive and supportive environment for their team.

This goodwill gesture meant so much to me, and I couldn’t help but appreciate how much they value their customers. It’s a rare thing to see such care and kindness, and I’ll certainly be coming back for many more visits. Thank you so much for going above and beyond to make my order that day and for treating me like a valued customer. You guys are...